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Technical Marketing Program Manager

2 months ago

Menlo Park, United States Meta Full time

Summary:

Meta is looking for a Technical Marketing Program Manager to join the Business Education team. This role will work closely with our platform team, certification proctors, learning designers, and user support team to support marketing educational initiatives.

Required Skills:

Technical Marketing Program Manager Responsibilities:

  1. Manage the operation of certification proctoring programs in the Learning Management System (LMS) and support Meta proctors on issue resolution

  2. Manage exam publication in LMS

  3. Seek opportunities to improve the user satisfaction and reduce issue rate while the team scale the LMS exam modality

  4. Manage vendor relationships and conduct regular sync on process improvement

  5. Manage yearly system renewals, and project based compliance reviews

  6. Evaluate new LMS feature release and impact, set up a thorough testing and release plan

  7. Partner with data science and data engineers on LMS optimization opportunities with a focus on measurement

  8. Operate and manage cross functional implementation partnerships

Minimum Qualifications:

Minimum Qualifications:

  1. Bachelor's degree or equivalent experience

  2. 3+ years of Learning Management System (LMS) experience

  3. 3+ years of experience initiating and driving projects to completion with minimal guidance

  4. Experience with a rapidly-changing environment with a goal-oriented approach

  5. Experience with building relationships with global cross-functional teams with ease, delivering impact consistently through seamless communication, influencing teams towards achieving goals

  6. Experience communicating change management to XFNs and stakeholders

Preferred Qualifications:

Preferred Qualifications:

  1. Experience in Intellum’s Learning Management System (LMS)

  2. Experience with Facebook and other social media platforms and marketing

  3. Experience leading data measurement optimization

Public Compensation:

$90,000/year to $135,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.