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Benefits Coordinator
2 months ago
Purpose and Objective
The Benefits Coordinator aims to ensure all employees understand the benefits offerings of the organization, how to access them and how to utilize them. Further, this role has a big focus on educating new and existing employees on our plans, coverage, and will lead the annual Open Enrollment process.
Job Responsibilities and Duties:
Benefits Administration: Manage employee benefits programs, including health insurance, retirement plans, life insurance, disability coverage, and other offerings. Handle changes or updates to employee benefits due to life events like marriage, childbirth, etc. Benefits Enrollment: Guide employees through enrollment, help them understand their benefits, and ensure all forms and documents are completed on time. Compliance: Ensure the organization’s benefits programs comply with company policies and relevant laws, such as the Affordable Care Act (ACA) and other regulatory requirements. Vendor Management: Work with payroll, insurance and retirement plan providers and vendors to ensure employee data is enrolled correctly and benefits are delivered on time and as needed. Record-Keeping: Maintain accurate employee benefits records, enrollment data, and relevant documentation. Coordinate with HR or the Payroll team for payroll deductions. Addressing Employee Concerns: Respond to employees’ questions regarding benefits, coverage, and eligibility during enrollment. Educating: Provide accurate and complete information about benefits plan coverages, options, deductibles, employer contributions, employee premiums, enrollment deadlines, and any changes to existing benefits. Cost Analysis: Understand the financial implications of different benefit options and compare the expenses of various benefit plans to evaluate their impact on the organization. Assist in obtaining competitive rates and ensure that the chosen vendors provide the best value for the company’s investment in benefits programs.
Additional Tasks Include:
Review data on salary, wages, and benefits expenses to determine the most suitable programs for employees. Evaluate the latest trends and developments in employee benefits to optimize recruitment and retention. Manage the benefit enrollment process, ensuring employee records are constantly maintained and updated. Administer multiple employee benefits programs, such as group health, 401(k), and wellness benefits. Provide comprehensive explanations of benefits to new hires and guide them through the enrollment process. Address employee issues by coordinating with benefits administrators and insurance providers. Conduct meetings with employees to discuss various benefit program options. Review and manage monthly payroll deductions for employee benefits. Serve as a liaison between the organization, payroll and insurance providers, monitoring and reporting on insurance claim issues. Offer ongoing support and consultations to HR team. Ensure company benefits policies align with legal regulations and compliance requirements.
Knowledge, Skills, and Ability Requirements:
Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field. 2-5 years of experience in benefits coordination or a similar HR role. Comprehensive knowledge of employee benefits programs and regulatory compliance. Strong understanding of federal and state laws related to benefits, including ACA, ERISA, HIPAA, and COBRA. Proficiency in utilizing HRIS (Human Resources Information Systems) and other relevant software. Experience with EDI (Electronic Data Interchange) processes and data management. Implement and maintain EDI processes for efficient data exchange with various carriers. Excellent verbal and written communication skills. Exceptional customer service skills.
