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Parts Associate

1 month ago

Memphis, United States AutoNation Full time

We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry.

At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone.

So what do you say? Are you ready to be part of something big?
The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation.    

What are the day-to-day responsibilities?

  • Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
  • Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
  • Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
  • Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
  • Stock incoming inventory in the correct location.
  • Maintain the parts department in clean and orderly manner.
  • Provide customers with needed information and offer additional sales opportunities.
  • Create and maintain merchandising display to promote product sales.
  • Provide an exceptional customer experience to drive loyalty 
    How will I know if I am successful?
    • The performance of a Parts Retail Sales Associate is measured by achieving:
    • Achieve Parts Sales Targets
    • Achieve Customer Satisfaction Targets 
    • What are the requirements for this job?
    • Requires two (2) years or more as an automotive Parts professional.
    • High School diploma or equivalent
    • Proven ability to provide an exceptional customer experience
    • One year of experience in an automotive parts department.
    • One year of sales experience
    • Demonstrated communication and interpersonal skills
    • Organization and follow-up skills

      AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.