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Retail Sales Associate

2 months ago

Memphis, Tennessee, United States Pull-A-Part Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate - Auto Parts. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers in finding the right auto parts, and ensuring a positive shopping experience.

Key Responsibilities
  • Provide friendly, helpful, and professional customer service to ensure customer satisfaction and loyalty.
  • Assist customers in finding the right auto parts, answering questions, and providing product information.
  • Process cash and credit card transactions, receive and process car titles, and handle other paperwork as needed.
  • Operate digital kiosks and mobile devices to look up inventory and assist customers.
  • Meet personal and team performance goals, including sales targets and customer satisfaction metrics.
  • Abide by company policies, safety guidelines, and standard operating procedures (SOPs).
  • Learn new skills, assist teammates, and complete other retail tasks as directed.
Requirements
  • Commitment to delivering exceptional customer service and a positive shopping experience.
  • Experience in a retail or customer service position, preferably in the auto parts industry.
  • Good administrative and organizational skills, including cash management.
  • Ability to work in a fast-paced, team-oriented environment and adapt to changing situations.
  • Good computer skills and ability to navigate mobile devices.
  • Ability to multi-task and prioritize tasks effectively.
  • Willingness to work retail store hours, including overtime, weekends, and holidays.
Benefits
  • Medical insurance with low costs for team members and their household members.
  • Dental insurance with low costs for team members and their household members.
  • Vision insurance with low costs for team members and their household members.
  • Life insurance with a 100% company match.
  • 401(k) plan with a 100% company match on the first 3% of contributions and a 50% match on the next 2%.
  • Paid holidays and vacation time based on length of service.
  • On-the-job training and development opportunities.
  • Employee referral program with a $500 bonus for successful referrals.
  • Employee assistance program (EAP) with free confidential counseling services.