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Retail Sales Associate

2 months ago


Memphis, Tennessee, United States Pull-A-Part Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate - Auto Parts. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers in finding the right auto parts, and ensuring a positive shopping experience.

Key Responsibilities
  • Customer Service: Provide friendly, helpful, and professional customer service to ensure customer satisfaction and loyalty.
  • Auto Parts Sales: Assist customers in finding the right auto parts, answer questions, and provide recommendations.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, inventory, and customer areas.
  • Inventory Management: Receive and process car titles and other paperwork, and ensure accurate record keeping.
  • Cash Handling: Process cash and credit card transactions for customers at admissions and checkout.
  • Communication: Communicate sales promotions and upcoming events to customers, and provide warranty information as needed.
  • Teamwork: Collaborate with colleagues to achieve sales goals, and assist with other retail tasks as directed.
Requirements
  • Customer Service Experience: Previous experience in a retail or customer service position is required.
  • Administrative Skills: Good administrative and organizational skills, including cash management, are essential.
  • Communication Skills: Excellent communication and interpersonal skills are required to interact with customers and colleagues.
  • Technical Skills: Basic computer skills and the ability to navigate mobile devices are necessary.
  • Physical Demands: Ability to stand, walk, bend, lift 50lbs, and stretch as required by specific tasks.
  • Availability: Must be available to work retail store hours, including overtime, weekends, and some holidays.
Benefits
  • Medical Insurance: Low-cost medical insurance is offered to team members and their household members.
  • Dental Insurance: Low-cost dental insurance is offered to team members and their household members.
  • Vision Insurance: Low-cost vision insurance is offered to team members and their household members.
  • Life Insurance: Free life insurance is offered to team members.
  • 401(k): Optional 401(k) plan with a 100% company match on the first 3% of contributions and a 50% company match on the next 2% of contributions.
  • Paid Holidays and Vacation: 9 paid holidays and paid vacation time based on length of service.
  • On-the-Job Training: Opportunities for training and development to ensure team members feel confident in their roles.
  • Employee Referral Program: Bonus of $500 for team members who successfully refer another team member.
  • Employee Assistance Program (EAP): Free confidential employee assistance counseling by video, telephone, face-to-face sessions, or text with a therapist.