Current jobs related to Customer Support Specialist - Orem - ION Solar

  • Customer Support Specialist

    7 days ago

    Orem, Utah, United States SecurityMetrics Full time

    Job OverviewSecurityMetrics is seeking a skilled Customer Support Representative to join our Technical Support team. As a key member of our in-house team, you will provide exceptional customer service, assist customers in understanding our products and processes, and help them navigate our industry-leading security solutions.Responsibilities:Provide basic...

  • Customer Support Specialist

    2 weeks ago

    Orem, Utah, United States SecurityMetrics Full time

    Unlock Your Career Potential at SecurityMetricsCareer growth and development are at the heart of what we do at SecurityMetrics. If you're passionate about technology and customer service, we want to hear from you. Our Technical Support team is looking for experienced professionals to join our ranks and help us deliver exceptional service to our customers.Key...

  • Customer Success Specialist

    2 weeks ago

    Orem, Utah, United States REDX Full time

    Job Title: Customer Success SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist. As a key member of our support team, you will play a vital role in ensuring our customers achieve success with our software.Job Summary:The Customer Success Specialist will be responsible for providing...

  • Customer Support

    1 month ago

    Orem, United States Ion Solar Full time

    Job DetailsJob Location UT Corp - Orem, UT Salary Range $14.00 - $17.00 Hourly Description ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide presence. Our dedicated team is committed to making solar energy accessible and affordable for homeowners across the country. We are searching for a motivated and...

  • Customer Success Specialist

    2 weeks ago

    Orem, Utah, United States REDX Full time

    About REDXWe're a rapidly growing tech company that's passionate about helping real estate agents find success. Our platform enables agents to pick a target, identify potential leads, engage them via our powerful dialer, and achieve their end goal of finding listings and buyers.Job Title: Client Support SpecialistWe're looking for a talented Client Support...

  • Customer Success Specialist

    2 days ago

    Orem, Utah, United States REDX Full time

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at REDX. As a Customer Success Specialist, you will play a critical role in ensuring our customers achieve success with our software. Your primary mission will be to help customers get up and running as fast and easily as possible, motivate them to engage with our...

  • Customer Experience Specialist

    4 weeks ago

    Orem, Utah, United States Therapy Brands, Inc. Full time

    Job Title: Customer Care SpecialistAt Therapy Brands, Inc., we are seeking a highly skilled Customer Care Specialist to join our team. As a key member of our Customer Experience department, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting...

  • Customer Success Specialist

    2 weeks ago

    Orem, Utah, United States REDX Full time

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at REDX. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, helping them to get the most out of our software.Your primary mission will be to help our customers achieve their goals by...

  • Administrative Support Specialist

    3 days ago

    Orem, Utah, United States Blendtec Full time

    About BlendtecBlendtec is a dynamic and innovative company that thrives on discovery and change. We're committed to making a direct impact on company success and embracing new ideas to improve our products and services.Job SummaryWe're seeking a highly skilled and organized Administrative Support Specialist to join our team. As an Administrative Support...

  • Customer Success Specialist

    7 days ago

    Orem, Utah, United States REDX Full time

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at REDX. As a Customer Success Specialist, you will play a critical role in ensuring our customers achieve success with our software. Your primary mission will be to help customers get up and running as fast and easily as possible, motivate them to engage with our...

  • Network Support Specialist

    3 weeks ago

    Orem, Utah, United States ServerPlus LLC Full time

    ServerPlus LLC is seeking a skilled Network Support Specialist to join our team. As a Network Support Specialist, you will be responsible for providing technical support to our customers via remote work-from-home positions. We are looking for a detail-oriented individual with a strong understanding of computer systems and networking principles. If you have a...

  • Technical Support Specialist

    1 week ago

    Orem, Utah, United States ClearFoundation Full time

    We are seeking a skilled Technical Support Specialist to provide exceptional technical assistance to customers. As a key member of our team, you will be responsible for resolving technical issues and providing solutions to customers. Your excellent communication skills and technical knowledge will enable you to effectively understand customer problems and...

  • Customer Experience Specialist

    5 months ago

    Orem, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Medical Support Specialist

    2 weeks ago

    Orem, Utah, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading provider of plasma-based therapies, and we are committed to improving the lives of patients with rare diseases. Our team is dedicated to providing exceptional customer service and ensuring the safety and well-being of our donors and employees.Job SummaryWe are seeking a highly skilled and compassionate Medical...

  • Medical Support Specialist

    2 weeks ago

    Orem, Utah, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading provider of plasma-derived therapies, and we are committed to improving the lives of patients with rare diseases. Our team is dedicated to providing exceptional customer service and ensuring the safety and well-being of our donors.Job SummaryWe are seeking a Medical Support Specialist to join our team at our...

  • Medical Support Specialist

    7 days ago

    Orem, Utah, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading plasma collection company dedicated to improving the lives of patients with rare diseases. Our team is passionate about providing exceptional customer service and ensuring the safety and well-being of our donors and employees.Job SummaryWe are seeking a highly skilled Medical Support Specialist to join our team....

  • Customer Care Specialist

    5 months ago

    Orem, United States Therapy Brands, Inc. Full time

    ** Customer Care Specialist** **Job Category****:** Customer Experience **Requisition Number****:** CUSTO01739 Showing 1 location **Job Details** **Description** The Customer Care Specialist is the second escalation point within the Customer Care Team for issues that cannot be resolved. In this role, you are a subject matter expert in our products, and youre...

  • Customer Success Specialist

    2 weeks ago

    Orem, Utah, United States REDX Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Success Specialist to join our team at REDX. As a key member of our customer support team, you will play a critical role in ensuring our customers achieve success with our software.Key ResponsibilitiesProvide exceptional customer service and support to our clients, ensuring they have a...

  • Network Support Specialist

    2 weeks ago

    Orem, Utah, United States ServerPlus LLC Full time

    Job Opportunity at ServerPlus LLCWe are seeking a highly skilled and motivated individual to join our team as a Network Support Specialist. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers.Key Responsibilities:Provide technical support to customers via phone, email, and chat.Troubleshoot...

  • Customer Service Specialist

    5 months ago

    Orem, United States Brightree Full time

    Customer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** **Customer Service Specialist - Resupply** locationsOrem, UT, United States time typeFull time posted onPosted 5 Days Ago job requisition idJR_011860 You could say Brightree by ResMed is a technology company. And thats true. But Brightree is, at its heart, about...

Customer Support Specialist

2 months ago

Orem, United States ION Solar Full time
Job Details UT Corp - Orem, UT Full Time $14.00 - $17.00 HourlyDescription

ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide presence. Our dedicated team is committed to making solar energy accessible and affordable for homeowners across the country.

We are searching for a motivated and professional individual to join our Customer Service team.

Customer Service Specialists aim to answer all questions that customers may have about their solar projects, and provide helpful solutions to their problems while seeking to create a positive experience.

Duties/Responsibilities:

  • Action all inbound calls, texts, and emails.
  • Monitor live chats in Bird-Eye
  • Assist with one-off, special projects assigned by your supervisor or manager
  • Learn the solar process in-depth, and become a solar expert.
  • Complete outbound calls to return voicemails, and follow up with Customers.

Required Skills/Abilities:

  • Strong communication, both written and verbal
  • Great active listening skills
  • Exceptional interpersonal and rapport-building skills
  • A patient and empathetic attitude
  • Strong time management and organizational skills
  • Adaptability and flexibility
  • Comfortable working in fast-paced environments
  • Phone skills, including familiarity with complex or multi-line phone systems

Education and Experience:

  • A high school diploma or equivalent is required
  • Experience in customer service or call center roles preferred
  • Solar experience preferred

Working Conditions:

Fast-paced, open floor office environment with significant computer and phone usage. Utilization of complex systems. Speed and accuracy are essential to the successful completion of tasks.

Prolonged periods sitting at a desk and working on a computer. Regular requirement to talk, or hear; frequent requirement to stand, walk, reach, bend or lift up to 20 pounds. The noise level in the work environment is typical of that of an office. May encounter interruptions throughout the work day.

Compensation/Benefits:

  • Competitive wages
  • Health/Vision/Dental Insurance
  • 401K
  • Paid time off and paid holidays
  • Paid birthday off

ION Solar is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class

Qualifications

#IND123