Product Manager, Disputes Resolution

1 month ago

San Francisco, United States Chime Full time

About the role

We’re looking for Product Managers to join our Product Management teams You will be developing and executing on the end to end product strategy for various initiatives ranging across Disputes Experience to further increase Chime’s market share and protect our members. If this energizes you, let’s talk 

The base salary offered for this role and level of experience will begin at $118,000 and up to $185,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to  

  • Develop a deep understanding of our users needs, our operational landscape and our competitors.
  • Build and execute on the product roadmap to create new drivers and remove barriers to make Chime the preferred financial account for our customers.
  • Have a strong analytical background and understanding of the impact that the work you are executing is delivering on company metrics
  • Work collaboratively with user research, engineering, design, operations, compliance, marketing and other teams to build features collaboratively and inclusively.
  • Develop experiments and research plans to identify product opportunities and prioritize your roadmap.
  • Ship minimum-loveable-products that deliver a quality customer experience.

To thrive in this role, you have     

  • Strong Empathy for users and an aim to discover and resolve their pain points.
  • Deep curiosity. You enjoy going deep into the data, asking more “whys” in the qual, and you strive for a better understanding of what it means to meet users where they are.
  • An owner’s mentality - you don’t shy away from the hard stuff.
  • Willingness and judgment to make hard product prioritization decisions and ability to rapidly learn from mistakes.
  • Experience translating complex, confusing, frustrating concepts and systems into simple, elegant, understandable experiences.
  • Strong collaboration in team environments but able to act quickly as the decision-maker
  • 5+ years of experience as a product manager.  Consumer Tech experience is a plus. 

A little about us

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. 

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. 

We’re uniting everyday people to unlock their financial progress—will you join us? 

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer

  • 💰 Competitive salary based on experience
  • ✨ 401k match plus great medical, dental, vision, life, and disability benefits
  • 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
  • 🫂1% of your time off to support local community organizations of your choice
  • 🧠Mental health support with therapy and coaching through Modern Health
  • 👶16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
  • 👪Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
  • 💻Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit
  • 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
  • 🎉In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too
  • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. 

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. 

  • Financial Dispute Resolution Leader

    1 week ago

    San Francisco, California, United States Ocean Tomo, LLC Full time

    Job SummaryWe are seeking a highly skilled Financial Dispute Resolution Director to join our team at Ocean Tomo, LLC. As a key member of our organization, you will be responsible for leading the management of engagements related to intellectual property damages, including lost profits, unjust enrichment, and reasonable royalty calculations.Key...

  • Senior Counsel, Dispute Resolution

    5 days ago

    San Francisco, California, United States Rippling Full time

    About RipplingRippling is a cutting-edge technology company that specializes in providing innovative solutions for businesses to manage their workforce systems. Our platform brings together payroll, expenses, benefits, and computers in a single system, making it easier for companies to automate and streamline their HR, IT, and Finance operations.The RoleWe...

  • Senior Risk Operations Manager

    5 days ago

    San Francisco, California, United States Cash App Full time

    Job DescriptionCash App is seeking a highly motivated and experienced individual to lead and drive the Risk Dispute Operations function. The Dispute Operations Group Lead will drive the team vision and manage Team Leads in identifying, preventing and resolving dispute activity within the Cash App platform.Key ResponsibilitiesManage and Lead a Team: Oversee a...

  • Director, Intellectual Property Dispute Resolution Expert

    1 day ago

    San Francisco, California, United States Ocean Tomo, LLC Full time

    About the RoleWe are seeking a highly skilled and experienced Director to lead our Intellectual Property Dispute Resolution team at Ocean Tomo, LLC. As a key member of our Financial Expert Practice, you will be responsible for managing complex assignments, developing business opportunities, and delivering high-quality work products.Key ResponsibilitiesManage...

  • Dispute Operations Group Lead

    5 days ago

    San Francisco, California, United States Cash App Full time

    Job DescriptionCash App is seeking a highly motivated and experienced individual to lead and drive the Risk Dispute Operations function. The Dispute Operations Group Lead will be responsible for managing a growing operations team, associated key performance indicators (KPIs), and the systems and tools used to action, document, and retain related to Disputes...

  • Dispute Resolution Lawyer

    5 days ago

    San Francisco, California, United States Morrison Foerster Full time

    About the RoleThe Conflicts Resolution Attorney will be responsible for resolving conflicts reports and addressing related conflicts of interest issues. This individual will perform in-depth research, make recommendations for resolution, draft related waivers, and document clearance. The Attorney will also supervise conflicts staff.Act as formally designated...

  • Employment Disputes Manager

    3 weeks ago

    San Francisco, California, United States Elevate Full time

    Our customer, American Company seeks an Employment Disputes Manager for 3-6 months remote contract assignment.Key Responsibilities:Oversee Project management of litigation matters, including timelines, milestones, and stakeholder management.Act as the bridge between external counsel and internal stakeholders, ensuring clear communic, is seeking an employment...

  • Director, IP Dispute Resolution

    3 months ago

    San Francisco, United States Ocean Tomo, LLC Full time

    Director, IP Dispute Resolution (Financial Expert Practice)Ocean Tomo, a JS Held company, offers an entrepreneurial environment where you will work at the intersection of financial theory and cutting-edge technology. We value creativity, curiosity and problem solving. We require flexibility, dedication and initiative. In return, we provide exceptional...

  • Dispute Operations Team Lead

    5 days ago

    San Francisco, California, United States Cash App Full time

    Job DescriptionCash App is seeking a highly motivated and experienced individual to lead and drive the Risk Dispute Operations function. The Dispute Operations Group Lead will be responsible for managing a growing operations team, associated key performance indicators (KPIs), and the systems and tools used to action, document, and retain related to Disputes...

  • Financial Analyst/Senior Financial Analyst, Intellectual Property Dispute Resolution

    3 days ago

    San Francisco, California, United States Ocean Tomo, LLC Full time

    Position OverviewFinancial Analyst / Senior Financial Analyst, Intellectual Property Dispute ResolutionAt Ocean Tomo, we foster an innovative atmosphere where you will engage at the crossroads of financial principles and advanced technology. We cherish ingenuity, inquisitiveness, and problem-solving abilities. Our team thrives on adaptability, commitment,...

  • Real Estate Dispute Resolution Expert

    1 week ago

    San Diego, California, United States Ascendion Full time

    Real Estate Litigation ParalegalAscendion is seeking a skilled and experienced Real Estate Litigation Paralegal to join their team. This role is designed for a professional who is proficient in managing complex real estate disputes and has expertise in legal software tools.Key Responsibilities:Support attorneys in real estate litigation matters, including...

  • Claims Resolution Specialist

    2 weeks ago

    San Antonio, Texas, United States Strategic Staffing Solutions Full time

    Position Title: Dispute Analyst Location: Remote Compensation: $25-30/hr, W2 Contract Duration: 12+ Months Overview: The Dispute Analyst plays a crucial role in safeguarding the financial interests of clients and their members by conducting thorough investigations into member claims. This involves researching, analyzing, and addressing dispute inquiries...

  • Claims Resolution Specialist

    2 weeks ago

    San Antonio, Texas, United States Strategic Staffing Solutions Full time

    Position Title: Dispute Analyst Location: Remote Compensation: $25-30/hr, W2 Contract Duration: 12+ Months Job Overview: The Dispute Analyst plays a crucial role in safeguarding the financial interests of our clients and their members. This position involves conducting thorough investigations into member claims, analyzing, and processing inquiries related to...

  • Claims Resolution Specialist

    2 weeks ago

    San Antonio, Texas, United States Strategic Staffing Solutions Full time

    Position Title: Dispute Analyst Location: San Antonio, TX Compensation: $25-30/hr, W2 Contract Duration: 12+ Months Overview: The Dispute Analyst plays a crucial role in safeguarding the financial interests of clients and their members by performing thorough investigations of member claims. This involves researching, analyzing, and processing inquiries...

  • Claims Resolution Specialist

    2 weeks ago

    San Antonio, Texas, United States Strategic Staffing Solutions Full time

    Position Title: Dispute Analyst Location: Remote Compensation: $25-30/hr, W2 Contract Duration: 12+ Months Job Overview: The Dispute Analyst plays a crucial role in safeguarding the financial interests of clients and their members by performing thorough investigations of claims, as well as researching, analyzing, and addressing inquiries related to financial...

  • Claims Resolution Specialist

    1 week ago

    San Antonio, Texas, United States Strategic Staffing Solutions Full time

    Position Title: Dispute Analyst Location: Remote Compensation: $25-30/hr, W2 Contract Duration: 12+ Months Overview: The Dispute Analyst plays a crucial role in safeguarding the financial interests of our clients and their members. This position involves conducting thorough investigations into member claims, as well as researching, analyzing, and processing...

  • Claims Resolution Specialist

    2 weeks ago

    San Antonio, Texas, United States Strategic Staffing Solutions Full time

    Position Title: Dispute Analyst Location: San Antonio, TX Compensation: $25-30/hr, W2 Contract Duration: 12+ MonthsOverview: The Dispute Analyst plays a crucial role in safeguarding the financial interests of our clients and their members. This position involves thorough investigations of member claims, alongside the research, analysis, and processing of...

  • PART-TIME DEPARTMENT ATTORNEY: COMPLEX COMMERCIAL DISPUTES TEAM

    2 weeks ago

    San Francisco, United States The San Mateo County Bar Association Full time

    At Nixon Peabody, our priority is to attract, retain and promote talented individuals who have an array of racial, ethnic, social, economic, religious, and personal backgrounds, genders and sexual orientations. Therefore, we encourage talented individuals with diverse backgrounds and experiences to apply. Our Complex Commercial Disputes Practice Group is...

  • Dispute Operations Group Lead

    7 days ago

    San Francisco, United States Cash App Full time

    Job DescriptionJob DescriptionCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest,...

  • Bank Disputes Specialist Senior

    4 weeks ago

    SAN ANTONIO, United States USAA Full time

    Why USAA?Let’s do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and...