Rooms Controller
1 week ago
Job Category Rooms & Guest Services Operations
Location New Orleans Marriott Warehouse Arts District, 859 Convention Center Boulevard, New Orleans, Louisiana, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Rooms Controller
4 days ago
New Orleans, Louisiana, United States Marriott International, Inc Full timeJob SummaryWe are seeking a highly organized and detail-oriented Rooms Controller to join our team at Marriott International, Inc. As a Rooms Controller, you will be responsible for ensuring the smooth operation of our hotel's front desk and guest services.Key Responsibilities:Assign rooms to guests based on their preferences and availabilityPre-register...
-
Control Room Operator
2 weeks ago
New Orleans, Louisiana, United States ASM Global Full timeJob Title: Control Room OperatorASM Global, a leading provider of public assembly facilities, is seeking a highly skilled Control Room Operator to join our team at the Caesars Superdome | Smoothie King Center | Champions Square.Job Summary:The Control Room Operator will be responsible for monitoring and controlling the building automation systems,...
-
Rooms Controller
1 week ago
New Orleans, LA , USA, United States Marriott Full timeJob SummaryWe are seeking a skilled Rooms Controller to join our team at Marriott Hotels. As a Rooms Controller, you will be responsible for ensuring a seamless guest experience by efficiently managing room assignments, check-ins, and check-outs.Key ResponsibilitiesAssign rooms to guests based on their preferences and requestsPre-register designated guests...
-
Hotel Rooms Controller, Caesars Tower
2 weeks ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeAbout the RoleThe Hotel Rooms Controller is a key position in our Front Office team, responsible for overseeing room blocking to meet guest requests and departmental requirements. This role involves handling opportunity guests, managing phone inquiries, and providing exceptional front desk support during peak business periods.Key ResponsibilitiesAssign rooms...
-
Rooms Controller
3 hours ago
New Orleans, United States Marriott International Inc Full timeAdditional Information Part Time, Pay: $17.00/hour, Day Shift, Evening Shift Job Number 24166611 Job Category Rooms & Guest Services Operations Location Sheraton New Orleans Hotel, 500 Canal Street, New Orleans, Louisiana, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assign room...
-
Rooms Controller
9 hours ago
New Orleans, United States Marriott Full timeJob Number 24168506 Job Category Rooms & Guest Services Operations Location New Orleans Marriott Warehouse Arts District, 859 Convention Center Boulevard, New Orleans, Louisiana, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assign room according to guest request and preferences...
-
Rooms Controller
5 days ago
New Orleans, United States Marriott International, Inc Full timeJob Number 24170381Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton New Orleans, 921 Canal Street, New Orleans, Louisiana, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Assign room according to guest request and preferences whenever possible. Pre-register...
-
Rooms Controller
2 weeks ago
New Orleans, LA, United States Marriott International, Inc Full timeAdditional Information Part Time, Pay: $17.00/hour, Day Shift, Evening Shift Job Number 24166611 Job Category Rooms & Guest Services Operations Location Sheraton New Orleans Hotel, 500 Canal Street, New Orleans, Louisiana, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION...
-
Rooms Controller
1 week ago
New York, New York, United States Marriott Full timeJob SummaryWe are seeking a skilled Rooms Controller to join our team at Marriott Hotels. As a Rooms Controller, you will be responsible for ensuring a seamless guest experience by efficiently managing room assignments, check-ins, and check-outs.Key ResponsibilitiesAssign rooms to guests based on their preferences and availabilityPre-register designated...
-
Rooms Controller
2 weeks ago
New York, New York, United States Marriott Full timeJob SummaryWe are seeking a skilled Rooms Controller to join our team at Marriott Hotels. As a key member of our front desk team, you will be responsible for ensuring a seamless guest experience from check-in to check-out.Key ResponsibilitiesAssign rooms to guests based on their preferences and availabilityPre-register designated guests and prepare key...
-
Control Room Officer
1 week ago
New York, United States Cardea Group Full timeSVP, Control Room Compliance (New York, NY): Our client, a diverse asset manager with over $30 billion in AUM, is seeking a competent, driven leader to oversee their control room team. This person will work closely with all members of the compliance team and be a driver of the firm's control room function while assisting other SVPs within compliance. This is...
-
Control Room Officer
2 weeks ago
New York, United States Cardea Group Full timeSVP, Control Room Compliance (New York, NY): Our client, a diverse asset manager with over $30 billion in AUM, is seeking a competent, driven leader to oversee their control room team. This person will work closely with all members of the compliance team and be a driver of the firm's control room function while assisting other SVPs within compliance. This is...
-
Control Room Officer
1 week ago
new york city, United States Cardea Group Full timeSVP, Control Room Compliance (New York, NY): Our client, a diverse asset manager with over $30 billion in AUM, is seeking a competent, driven leader to oversee their control room team. This person will work closely with all members of the compliance team and be a driver of the firm's control room function while assisting other SVPs within compliance. This is...
-
Hotel Rooms Coordinator
2 weeks ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeAccommodation Operations SpecialistAs a Rooms Controller at Caesars Entertainment, you will be responsible for the efficient operation of the rooming process, including pre-blocking and maintaining accuracy within accommodation availability.Main Responsibilities:Post charges and settle folios for individuals and groupsResolve due-outs and complete express...
-
Control Room Specialist
5 days ago
New York, New York, United States Deutsche Bank Full timeJob Title: Control Room SpecialistDeutsche Bank is seeking a highly skilled Control Room Specialist to join our Compliance Department. As a key member of our team, you will be responsible for maintaining the integrity of our information barriers and ensuring compliance with regulatory requirements.Key Responsibilities:Maintain and update our Watch and...
-
Control Room Specialist
4 days ago
New York, New York, United States Deutsche Bank Full timeJob Title: Control Room SpecialistDeutsche Bank is seeking a highly skilled Control Room Specialist to join our Compliance Department. As a key member of our team, you will be responsible for maintaining the integrity of our Firm's information barriers.Key Responsibilities:Maintain the Firm's Watch and Restricted ListReview and clearance of Research for...
-
Control Room Specialist
1 week ago
New York, New York, United States Deutsche Bank Full timeJob Title: Control Room Specialist Job Summary: Deutsche Bank is seeking a highly skilled Control Room Specialist to join our Compliance Department. As a key member of our team, you will be responsible for maintaining the integrity of our information barriers, ensuring compliance with regulatory requirements, and providing expert advice on legal and...
-
Hotel Rooms Controller, Caesars Tower
4 weeks ago
New Orleans, United States Caesars Entertainment Full timeJob Description JOIN A TEAM THAT GOES ALL-IN ON YOU Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering...
-
Control Systems Specialist
5 days ago
New Orleans, Louisiana, United States Talascend Full timeTalascend Client Seeks Control Systems EngineerA leading client in New Orleans, LA requires a skilled Control Systems Engineer to join their team.Key Responsibilities:Develop installation details, electric room layouts, cable schedules, control panel layouts, loop diagrams, and instrumentation plans.Specify process instrumentation and size control valves...
-
Control Room Compliance Officer
6 days ago
New York, New York, United States Cardea Group Full timeSenior Vice President, Control Room ComplianceCardea Group is seeking a seasoned professional to lead our Control Room Compliance team. As a key member of our compliance department, you will be responsible for overseeing the development and implementation of policies, procedures, and controls around restricted trading and watch lists.Key...
