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Sales Operations Support Manager

3 months ago

Charlotte, United States Babcock and Wilcox Company Full time
Job ID - (2400002P)

Description

The Sales Operations Manager will be responsible for managing the sales operations functions, working closely with the P&L leaders, Sales, Data Analytics, and other key stakeholders to track and drive revenue growth, support sales strategies, develop KPIs and other metrics, lead market analysis and intelligence, and drive operational efficiency

  • Manage B&W's proprietary opportunity tracker (CRM tool) built on Microsoft's Power Platform to drive pipeline growth
  • Create industry analyses to support both Thermal and Clean Energy segments
  • Develop targeted account plans to increase aftermarket parts and services bookings
  • Support regional sales inititaves and go-to market strategies with quantative and qualitative data
  • Lead sales enablement, including sales training, tools and resources.
  • Facilitate Strategic Selling sessions on target projects with support of Proposals, Sales, and Business Units
  • Develop and maintain sales key performance indicators (KPI's), including reporting and analytics dashboards
  • Collaborate with the sales and product development teams to develop and execute sales strategies.
  • Manage the sales operations team, including performance management and development.
  • Work closely with other key stakeholders, including Field Sales (domestic and international), Sales Rep Management, Product Line Leaders, Data Analytics, Marketing, Finance and Operations, to ensure alignment and collaboration.

Qualifications

  • Bachelor's degree in Marketing, Business, Economics, or related field, or equivalent experience in lieu of a degree
  • 4+ years' experience in business development, sales, sales operations, or marketing, preferrably in the industrial or energy sectors
  • 4+ years' experience in strategy
  • 4+ years' experience in analytics
  • Must be able to work independently and proactively
  • Proficient in Microsoft O365, especially PowerBI and Excel
  • Networking and relationship building skills
  • Experience in being a change-agent with a Process improvement mindset
  • Resourcefulness and tenaciousness in pursuit of data accuracy and delivery
  • Analytical and critical thinking skills with the ability to both draw conclusions and make recommendations
  • Experience developing and maintaining a Customer Relationship Management (CRM) system and tracking KPI's for performance
  • Experience partnering with marketing staff to create effective sales and marketing programs.
  • Excellent interpersonal skills and demonstrated ability to inspire a team
  • Demonstrated success using multiple sales channels to achieve sales goals
  • Excellent verbal and written communication skills
  • High level of organizational intelligence

Read the full posting.