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Securities Operations Service Specialist 3
4 months ago
Management Level
IEQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. In December 2021 EQ formally moved into private ownership by affiliates of Siris Group Capital, LLC.
EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds. EQ offers a comprehensive product set, including transfer agency services, cap table management, equity compensation services, proxy solicitation and advisory services, private company solutions and bankruptcy claims administration services. Affiliates include, D.F. King and Co., Inc., Astrella Private Company Solutions, Inc., and Donlin, Recano & Company, Inc. Learn more at: www.equiniti.com/us
EQ is seeking a qualified Shareowner Transaction Specialist to join our team in Mendota Heights, MN.
**This position is a temp-to-perm HYBRID ROLE in Mendota Heights, MN**
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds. EQ offers a comprehensive product set, including transfer agency services, cap table management, equity compensation services, proxy solicitation and advisory services, private company solutions and bankruptcy claims administration services. Affiliates include, D.F. King and Co., Inc., Astrella Private Company Solutions, Inc., and Donlin, Recano & Company, Inc. Learn more at: www.equiniti.com/us
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
Summary
The Securities Services Specialist is part of the Check Replacement Team and plays a key role in ensuring check replacement requests in the business are processed accurately and timely.
Functions/Responsibilities
*Pulls and reconciles daily check replacement reports
*Researches and resolves out of balances
*Processes daily check replacement and wire requests accurately and timely within SLAs
*Manages special handling requests from shareholders and other departments
*Escalates time sensitive and large exceptions to management appropriately
*Works with IT to resolve file and system issues effectively to manage risk
*Provides training and answers daily production questions as needed
*Leads and/or participates in production improvement efforts
*Leads and/or participates in department projects as assigned
*Provides back-up support to other departments as appropriate
Education Requirements
* High School diploma or higher
Experience Requirements
* 2+ years of experiences in one or a combination of the following: customer service, operations, financial services, accounting, business processing, analytical, financial, or clerical
Skills and Abilities
*Excellent typing and 10-key skills
*Strong attention to details and accuracy skills
*Intermediate Microsoft Office Skills
*Excellent verbal, written, and interpersonal communication skills
*Effective organizational, multi-tasking, and prioritizing skills
*Ability to work independently, proactively, and creatively while exercising sound judgement
*Solid problem solving skills
*Strong time management skills
*Must be able to effectively read, write and speak English.
*May require the need to travel to other locations.
*Willing and able to work extended hours as needed.
Compensation: $18 - $20 Hourly
Equal Opportunity Statement
We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.
