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Service Technician

3 months ago

Mendota Heights, United States Viking Plastic Packaging, Inc. Full time
Job DescriptionJob Description

We are seeking a Service Technician to join our team You will maintain and repair industrial production and packaging machinery.

Responsibilities:
​​Responsibilities will include but are not limited to the following:
1.Installation and Commissioning:
•Install and start up equipment at customer sites.
•Conduct equipment testing and ensure proper functionality.

2.Maintenance and Repairs:
•Perform routine maintenance and inspections to prevent equipment breakdowns.
•Diagnose and troubleshoot mechanical, electrical, and PLC issues.
•Execute repairs and replacements of faulty components to minimize downtime.

3.Customer Support:
•Provide on-site training to customers on equipment operation and maintenance.
•Address customer inquiries and concerns promptly and professionally.
•Establish and maintain positive relationships with clients.

4.Documentation:
•Maintain accurate records of service activities, including service reports and documentation of parts used.
•Collaborate with the support team to improve troubleshooting procedures.

5.Continuous Improvement:
•Identify opportunities for product and process improvements based on customer feedback.
•Stay updated on industry trends and advancements in packaging technology.

​Qualifications:

  • Previous experience in machinery or other related fields
  • Strong mechanical aptitude and troubleshooting skills
  • Familiarity with industrial tools and equipment
  • Ability to handle physical workload
Company DescriptionFor over five decades Viking Plastic Packaging has been an industry leading distributor of high-quality packaging solutions serving a diverse range of industries. We specialize in providing innovative packaging solutions tailored to our clients' specific needs, ensuring their products are packaged securely and presented attractively to consumers. With a commitment to excellence and customer satisfaction, we are dedicated to being the preferred partner for all packaging needsCompany DescriptionFor over five decades Viking Plastic Packaging has been an industry leading distributor of high-quality packaging solutions serving a diverse range of industries. We specialize in providing innovative packaging solutions tailored to our clients' specific needs, ensuring their products are packaged securely and presented attractively to consumers. With a commitment to excellence and customer satisfaction, we are dedicated to being the preferred partner for all packaging needs