Strategic Account Manager, US Global Selling

4 weeks ago

Seattle, United States Amazon Full time

We are seeking an strategic-minded candidate with a passion for entrepreneurship and a desire to make real impact for Amazon customers globally. Our mission is clear: help NA-based Amazon sellers expand their successful footprint globally through sales excellence and technical automation. Our org is already a multi-billion-dollar business and we believe it is still Day 1. This role offers the opportunity to innovate, drive ecommerce strategy, and elevate the total merchant, seller, and customer experience on a global scale.

Success in this role requires ability to deep dive into complex data and the ability to make high-quality judgments with limited information. The ability to earn trust and influence across global internal and external stakeholders including sellers and service providers, is crucial. Striking the balance of executional excellence to drive program success while Thinking Big to develop long-term solutions with multiple product and program teams is essential. Effective documentation and review mechanisms are also important for expediting buy-in from leadership and teams. We are building a team that is passionate about retail and eCommerce, embraces ambiguity with a fast-moving and trial-and-error mindset, and can understand sales operations in various countries while also engaging with leadership to prioritize resources and decisions.

Key job responsibilities
The primary focus of this position is Europe, with key responsibilities including managing and growing a profile of key accounts across 9+ EU marketplaces, driving improvements across a range of selling and expansion-related fields including logistics, advertising, promotions, tax, compliance, fulfillment, and more. You will build a deep knowledge and complete purview of the leading edge of global eCommerce, and manage daily responsibilities including:

-Qualifying and managing a book of business
spanning multiple categories and countries
-Identifying and resolving bottlenecks or other
addressable CX opportunities across a multifaceted,
complex European business landscape
-Liaising and maintaining regular communication
with key internal and external stakeholders
-Marketing strategies and support for regular and key seasonal events
-Analyzing data and producing insightful business
strategies that make a difference
-Building multi-domain subject matter expertise
through management of parallel business initiatives

About the team
Join US Global Sales, where we own the full business lifecycle of North American sellers expanding into 19 global marketplaces. Our mission is to make worldwide selections as accessible and affordable as those on Amazon.com. While NA sellers excel in the US, their global expansion journey is just beginning. We're dedicated to simplifying international selling for US sellers, working closely with them and both tech and non-tech partners in supply chain, compliance, logistics, and local teams, etc. Our mission is turning this Day One ambitions into global success stories.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
- Experience with MS Office Suite, CRMs (Salesforce) and other systems

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