Current jobs related to Windows Desktop Support Tech - Grand Junction - Amentum

  • Desktop Support Specialist

    3 weeks ago

    Grand Prairie, Texas, United States Desktop & Depot Support Full time

    Job Description**Job Summary**We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Grand Prairie, Texas. As a key member of our Virtual Service Operations team, you will be responsible for providing top-notch workstation software break-fix support, IMAC services, image loads, asset recovery, and...

  • Desktop Support Specialist in Grand Prairie, Texas

    1 day ago

    Grand Prairie, Texas, United States Desktop & Depot Support Full time

    Job OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Grand Prairie, Texas.In this role, you will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client...

  • System Engineer 2

    2 months ago

    Annapolis Junction, United States Orion Consortium Full time

    Job DescriptionJob DescriptionPosition Description​​​​​​​Advanced Technical Support:Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams.Diagnose and resolve complex hardware and software problems.Perform root cause analysis for recurring issues and implement permanent fixes.System Maintenance...

  • System Administrator 3

    2 months ago

    Annapolis Junction, United States Orion Consortium Full time

    Job DescriptionJob DescriptionPosition Description:Advanced Technical Support:Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams.Diagnose and resolve complex hardware and software problems.Perform root cause analysis for recurring issues and implement permanent fixes.System Maintenance and...

  • Senior Desktop Support Specialist

    2 weeks ago

    White River Junction, Vermont, United States Medix™ Full time

    Key ResponsibilitiesWe are seeking a highly skilled Desktop Support Technician to join our team at Medix®. The ideal candidate will have a strong background in desktop support, with experience in troubleshooting connectivity issues, Windows 10 and Windows 11, and knowledge of SQL,.Net, Microsoft Access, Meraki switches, and IS.Requirements3-5+ years of...

  • Desktop Support Specialist

    4 days ago

    White River Junction, Vermont, United States Syntricate Technologies Full time

    Job Title:Desktop Support EngineerLocation:Windsor Locks, CTDuration:ContractKey Responsibilities:Provide technical support for desktop systems and applicationsTroubleshoot and resolve hardware and software issuesConfigure and deploy Windows operating systemsManage and maintain system inventory and software distributionDevelop and implement ITIL...

  • Desktop Support Engineer

    2 months ago

    Grand Rapids, United States RaiseRight LLC Full time

    Job DescriptionJob DescriptionDescription:RaiseRight is the largest gift card fundraising platform in the United States, helping 50,000 organizations raise over $800 million for initiatives that matter to them. Families buy gift cards to use in their everyday shopping and earn rebates from retailers to offset expenses such as school tuition, athletic...

  • Desktop Support Analyst

    2 days ago

    Grand Junction, Colorado, United States Tuknik Government Services Full time

    Job Title: Desktop Support AnalystWe are seeking a highly skilled and experienced Desktop Support Analyst to join our team at Tuknik Government Services. As a Desktop Support Analyst, you will be responsible for providing technical support and assistance to our customers, ensuring that their computer systems and software are running smoothly and...

  • Desktop Support Analyst

    24 hours ago

    Grand Junction, Colorado, United States Tuknik Government Services Full time

    Job Title: Desktop Support AnalystTuknik Government Services is seeking a skilled Desktop Support Analyst to join our team. As a Desktop Support Analyst, you will be responsible for providing technical assistance and support to our customers, ensuring that their computer systems and software are running smoothly and efficiently.Key Responsibilities:Provide...

  • Windows Desktop Engineer SE2 GW

    1 month ago

    Annapolis Junction, United States EMTAK LLC Full time

    The Windows Desktop Engineer shall have the following responsibilities:• Advanced Technical Support: • Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. • Diagnose and resolve complex hardware and software problems. • Perform root cause analysis for recurring issues and implement permanent fixes....

  • Desktop Support Specialist

    5 days ago

    Grand Junction, Colorado, United States Tuknik Government Services Full time

    Job Title: Desktop Support AnalystTuknik Government Services is seeking a skilled Desktop Support Analyst to join our team in Grand Junction, CO.Job Summary:The successful candidate will provide technical assistance and support to our customers, ensuring prompt resolution of IT-related issues. The ideal candidate will have excellent communication skills, a...

  • Senior Desktop Support Specialist

    3 weeks ago

    White River Junction, Vermont, United States Medix™ Full time

    Job Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at Medix™. As a key member of our technical support team, you will be responsible for providing top-notch support to our end-users, resolving technical issues swiftly, and ensuring seamless IT operations.Key Responsibilities:Technical Support: Provide expert-level...

  • Desktop Support Specialist

    1 week ago

    Grand Junction, Colorado, United States Tuknik Government Services Full time

    Job SummaryTuknik Government Services is seeking a skilled Desktop Support Analyst to provide technical assistance and support to our team and government customers in Grand Junction, CO.Key ResponsibilitiesDiagnose and resolve routine problems with applications, operating systems, and equipmentProvide technical assistance and solutions to customers and other...

  • Desktop Support Technician

    4 weeks ago

    Grand Rapids, United States A3 Staffing Solutions Full time $21 - $22

    Job DescriptionJob DescriptionDesktop Support Technician Grand Rapids, MI USA Will convert @ $23/hr when you become permanentSupport of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.Preferred Industry Certifications - CompTIA; Microsoft, Cisco, DELL, Etc.Maintains, analyzes, troubleshoots, and...

  • Desktop Support Specialist

    2 days ago

    White River Junction, Vermont, United States Virtual Service Operations Full time

    Opportunity:Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop & Depot Support Specialist in Windsor Locks, Connecticut.This role offers a unique opportunity to be part of our growing relationship with a great client and have responsibilities in both Desktop and Depot...

  • Service Desk Tech

    3 days ago

    Grand Junction, United States SNI Technology Full time

    Job Details Title: Service Desk Tech L2 Location:Colorado - Grand Junction, Durango area Pay Rate: $24 to $26.50 per hour JOB SUMMARY : The Service Desk Technician - Level II role is to ensure proper computer operation and maintenance so that end users can accomplish business tasks. The role's primary focus is on deploying, maintaining, and servicing...

  • Service Desk Tech

    3 days ago

    Grand Junction, United States SNI Technology Full time

    Title: Service Desk Tech L2 Location:  Colorado - Grand Junction, Durango area Pay Rate: $24 to $26.50 per hour   JOB SUMMARY: The Service Desk Technician - Level II role is to ensure proper computer operation and maintenance so that end users can accomplish business tasks. The role's primary focus is on deploying, maintaining, and servicing Retail IT...

  • Service Desk Tech

    3 weeks ago

    Grand Junction, United States SNI Technology Full time

    Job Details Title: Service Desk Tech L2 Location: Colorado - Grand Junction, Durango area Pay Rate: $24 to $26.50 per hour JOB SUMMARY : The Service Desk Technician - Level II role is to ensure proper computer operation and maintenance so that end users can accomplish business tasks. The role's primary focus is on deploying, maintaining, and servicing...

  • Windows Expert

    4 weeks ago

    Annapolis Junction, Maryland, United States ManTech Full time

    Exciting Opportunity as a Windows ExpertManTech International Corporation, a leading organization dedicated to safeguarding our nation's security through innovative projects and professional growth, is seeking a skilled Windows Expert to contribute to our team.Key Responsibilities:Design and implement automation processes for Windows OS environmentProvide...

  • Virtual Desktop Infrastructure Engineer

    2 weeks ago

    Annapolis Junction, Maryland, United States DAn Solutions, Inc Full time

    About the RoleWe are seeking a skilled Virtual Desktop Infrastructure Engineer to join our team at DAn Solutions, Inc. in Annapolis Junction, MD, or Sterling, VA.Key ResponsibilitiesDesign, develop, maintain, and test infrastructure for desktop application packaging and deployment technologies.Engineer solutions for baseline VDI builds to ensure upgrades are...

Windows Desktop Support Tech

4 months ago

Grand Junction, United States Amentum Full time

Amentum is seeking a Windows Desktop Support Technician to support an IT Management Services program for the Department of Energy. The overall program includes a 500+ workforce performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations. The End User Support Specialist will provide basic field windows support to monitor, install and perform maintenance on personal computers, laptop computers, software, and networks for unclassified telecommunications and information technology (IT) systems Office of Legacy Management.  

MAJOR RESPONSIBILITIES/DUTIES/TASKS

  • Provide prompt initial response to all assigned service requests, ensuring the standard performance requirement is met‐or‐exceeded.  

  • Troubleshoot the system problem & complete repair in a timely & efficient manner, insuring minimal recurrence of problem (rework).

  • If unable to repair on initial visit, validate the user’s problem & provide information on a temporary work around, if necessary to allow the customer to continue to work, until the system is repaired.  

  • Effectively use remote assistant tools, knowledge base, & other tools to diagnose as appropriate & wherever available in the repair customer issues within target time limits.

  • Provide the customer with regular communication regarding status of repair/install including notification when repairs are complete.  

  • Communicate with customer appropriate advice & techniques to avoid future incidents of a similar nature.  

  • Appropriately document all required information into the call tracking system.  

  • Ensure system is appropriately secured (case is locked, system password protected, etc.)Complete site specific, preventative maintenance checklist.  

  • If needed, escalate the service request to the appropriate IT support for resolution if problem cannot be handled within provided time constraints.  

  • Meet required productivity expectations, including Field Service Team metrics.  

  • Meet or exceed all performance service level targets.

  • Make every attempt, when appropriate, to resolve service requests remotely.  

  • Partner with team members to communicate new solutions and assist other technicians when call volume is low.  

  • Contribute to the knowledgebase (KB) through research of articles, training courses attended on the job learning, etc.  

  • Participate in IT projects.  

  • Other duties assigned as necessary.  

This position requires:

Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.

Education/Experience:

  • Associate's degree / Technical Degree in a relatable field and less than 5 years of experience in desktop support.

COMPENSATION & BENEFITS

HIRING SALARY RANGE: $15.61 – 22.28 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data.)

This position includes a competitive benefits package. For more detailed information on our Benefits and what it is like to work for Amentum: please visit our careers site: www.amentumcareers.com

       

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Labor Law Posters

EEO including Disability/Protected Veterans