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HVAC Replacement Sales Representative
2 months ago
We are currently seeking a Replacement Sales Representative for our Raleigh, NC location
Job Summary:
The HVAC Replacement Sales Representative assesses homeowner needs, develops and presents HVAC comfort solutions to new and existing residential customers.
Why NRG/Airtron is a great place to work:
- Great company culture Voted as a BEST employer by Forbes
- A competitive total compensation package, including annual incentive and/or commission
- Benefits on the first day of employment - Medical, Dental, Vision, Life Insurance, etc.
Essential Duties/Responsibilities*:
- Generates leads through customer referrals, door hangers and other marketing avenues
- Recommends solutions and linked to customer objectives
- Builds rapport with customers by observing and perceiving customer's interests and emotions
- Builds sustainable relationships with customers to cultivate future business
- Presents products and generate lead and sales opportunities to Big Box associates
- Maintains a closing ratio on technician-generated leads of 70% or higher
- Maintains a closing ratio on marketed leads of 50% or higher
- Maintains an average sale price set forth by the brand
- Performs required surveys on every call
- Completes all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments
- Conducts daily activities with the highest level of honesty and integrity and always displays a positive attitude toward fellow Team Members and customers
- Arrives at all appointments and meetings ahead of schedule
- Provides 100% satisfaction to each customer
- Prepares estimates for contracts and proposals
- Follows-up on sales leads and lists, both self-generated and via other sources
- Manage multiple opportunities particularly focusing on selling service agreements and new equipment
- Sell, renew and expand renewable service agreements, to both new and existing customer
- Follows all company policies and procedures, including but not limited to safety
- Other duties as assigned
* Duties may vary by location.
Minimum Requirements:
- 1+ years' experience in outside sales
- High school diploma or GED
- Proven track record of sales success
- Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Strong relationship building skills, customer focused and disciplined
- Strong negotiation and influencing skills
- Strong presentation skills.
- Must be able to communicate in English effectively, both verbally and in writing
- Excellent verbal and written communication skills
- Valid driver's license required
- Ability to work overtime with little notice; weekend hours may occasionally be required.
Preferred Qualifications:
- 3+ years' experience in outside sales
- In-home service agreement sales and estimating experience
- Knowledge of HVAC equipment
- Bilingual English/Spanish
- Completed college coursework