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UCC Support Specialist

2 months ago

Sacramento, United States Lexitas Full time

SUMMARY: 

The UCC Support Specialist is responsible for completing searches, reviewing results and review/drafting reports. This position requires the individual to work with other team members as needed to successfully complete all project requests in a timely, accurate and efficient manner. The UCC Support Specialist must have excellent organizational and time-management skills, meticulous attention to detail, and professional levels of customer service and communication.

Essential Functions: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide direct support to and collaboration with other RASi UCC team members.Respond and resolve incoming vendor and limited client requests, queries, issues and concerns via phone and email.Efficiently manage the order process alongside other RASi UCC team members, from initial request through processing, and during follow-up investigations and order fulfillment.Responsible for UCC/lien/litigation searches.Responsible for preparing reports and/or reviewing reports created by other team members.Any other duties of similar or lesser nature as required.

COMPETENCIES, SKILLS AND ABILITIES:

Must be a positive team player and be able to effectively communicate with colleagues and clients. You are required to multi-task, accept directions well, possess a strong attention to detail and manage your time wisely. Must be computer literate; Intermediate level skills with MS Office; Word, Excel and Outlook are required.Able to be self-directed and work efficiently with minimal supervision.Excellent attendance and punctuality.Strong critical thinking and problem-solving skills are required. Able to work in a fast-paced, high-energy environment. Ensure superior customer service is always provided and maintain a high level of professionalism.Knowledge of general office skills.Willingness to learn and succeed.
EDUCATION / EXPERIENCE:High school diploma or equivalent required.Preferred Education: Bachelor’s degree Preferred Experience: 1-2 years’ experience in corporate and/or UCC services/registered agent industry.

SUPERVISORY RESPONSIBILITIES:

This role is not a supervisor position.

LANGUAGE SKILLS

Ability to effectively present information and respond to questions from internal and external customers whose first language is English.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

TRAVEL REQUIREMENTS

No travel required

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.

AAP/EEO STATEMENT

Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

EOE Employer/Vet/Disabled.

If you require reasonable accommodation in the application process, please contact Human Resources at HRDept@lexitaslegal.com for assistance. All other applications must be submitted. Apply Now Other details

Pay Type Hourly Min Hiring Rate $19.50