Box Office Attendant

Found in: beBee S US - 2 weeks ago


Amherst, United States teamworkonline Full time

Overview

Under supervision of Box Office Manger, responsible for ticket sales and customer service for ticketed events at the Mullins Center & McGuirk Alumni Stadium.

 

This role will pay an hourly wage of $15.00. 

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

  • Know and understand the operations of the Paciolan ticketing system
  • Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
  • Know and understand seating charts and configurations of the Mullins Center
  • Perform transactions for all events on the ticketing system with efficiency and accuracy
  • Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
  • Communicate and satisfy patrons with world class customer service
  • Operate phone and address call in patrons’ requests for information
  • Reconcile all monies received from ticketsales
  • Maintain confidentiality
  • Additional duties may be assigned by Box Office Manager

Qualifications

  • Ability to multitask in a fastâpaced environment
  • Familiarity with Windows based computers
  • Possess excellent customerservice skills
  • Experience working with the public and cash
  • Ability to work independently and as a productive member of a team
  • Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
  • Must be able to work in a loud noise environment
  • Must be over 18 years or older
  • Strong verbal communication skillsin the English language (Spanish is a plus)
  • Proven ability to work well with all levels of management
  • Strong analytical and problemâsolving skills

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