Medical Aesthetics Client Relations Coordinator
3 weeks ago
Job Title: Client Relations Coordinator
Location: Amherst, NH
Position Overview:
**Responsibilities**:
- Establish relationships with members and guests to grow and retain a client base
- Responding to online inquiries and appointment requests
- Gathering necessary demographic information from patients to create and update patient accounts
- Using the computer system to generate invoices for patients according to prescribed procedures, while maintaining detailed patient records
- Registering patients, completing check in and check out, and providing forms such as medical history and consent to patients for completion
- Maintaining HIPAA compliance
- Answering telephone calls and online inquiries
- Assisting the President and location manager in managing marketing materials, stock, and supplies
- Assisting the provider team in room preparation and client procedures as needed
- Comfortability quoting and obtaining payment
- Educating patients and potential patients on our services, products, promotions, and events
- Attending and participating in both onsite and offsite events
- Assisting the Aesthetics Coordinator, Assistant Practice Manager and Owners by completing assigned tasks as needed
- Maintaining good housekeeping, including laundry, dusting, sweeping, and stocking as needed
- Meeting monthly Practice goals while driving sales and patient satisfaction through personal performance
Requirements and Skills:
- High School Diploma
- Ability to use various computer systems such as Microsoft products and point-of-sales systems
- Strong communication, high attention to detail, and rapport-building skills
- Is a self-starter with drive, passion for aesthetics, and a friendly, outgoing personality
- Ability to multi-task and present sound judgement
- Strong math, analytical, and follow-up skills
- Experience in medical aesthetics or sales preferred
- Self-motivated and self-directed
- Ability to focus on accuracy and detail
- Excellent written and verbal communication skills.
- Ability to adapt to changing company priorities
- ______________________ ___________
Pay: From $17.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 10 hour shift
- Day shift
Weekly day range:
- Rotating weekends
Work setting:
- In-person
- Office
Ability to Relocate:
- Amherst, NH: Relocate before starting work (required)
Work Location: In person
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