F&B Beverage Server

Found in: beBee S US - 2 weeks ago

Monticello, United States Resorts World Catskills Full time
DescriptionEssential Functions
  • Provides excellent guest service to all guests.
  • Responsible for prompt, efficient and courteous service of food and beverages to restaurant customers in accordance with venue standards
  • Monitors customer needs on a continual basis ensuring all requests will be promptly fulfilled.
  • Maintains a sanitary environment per sanitation guidelines.
  • Uses a POS system to ring in orders, print checks, and cash out guests.
  • Deals with complaints and issues in a professional, patient manner.
  • Makes recommendations and maintains knowledge of all the menu items.
  • Takes food and beverage orders from guests.

    Performs other tasks as assigned.Core Competencies

    • Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
    • Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success
    • Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
    • Demonstrates the courage and initiative to present new ideas and perspective to create positive results
    • Exhibits respectful consideration of viewpoints, situations and others
    • Puts the guest at the forefront of every decision Essential Requirements
      • Strong interpersonal and communication skills required
      • Strong organizational skills and attention to detail required
      • Ability to work in a fast-paced environment Knowledge/Work Experience
        • Must be 21 years or older
        • High school diploma or G.E.D preferred
        • Experience in customer service or hospitality preferred
        • ABC license
        • Must have a NYS Food Handlers Permit

          Source: Hospitality Online

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