F&B Beverage Server

1 month ago


Monticello, Minnesota, United States Resorts World Catskills Full time
Essential FunctionsProvides excellent guest service to all guests.
Responsible for prompt, efficient and courteous service of food and beverages to restaurant customers in accordance with venue standards
Monitors customer needs on a continual basis ensuring all requests will be promptly fulfilled.
Maintains a sanitary environment per sanitation guidelines.
Uses a POS system to ring in orders, print checks, and cash out guests.
Deals with complaints and issues in a professional, patient manner.
Makes recommendations and maintains knowledge of all the menu items.
Takes food and beverage orders from guests.
Performs other tasks as assigned. Core CompetenciesDemonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success
Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
Demonstrates the courage and initiative to present new ideas and perspective to create positive results
Exhibits respectful consideration of viewpoints, situations and others
Puts the guest at the forefront of every decision
Essential RequirementsStrong interpersonal and communication skills required
Strong organizational skills and attention to detail required
Ability to work in a fast-paced environment
Knowledge/Work ExperienceMust be 21 years or older
High school diploma or G.E.D preferred
Experience in customer service or hospitality preferred
ABC license
Must have a NYS Food Handlers Permit
Source: Hospitality Online

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