IT Support Analyst

2 months ago


Aloha state, United States Atechstar Full time

Job DescriptionResponsiblties Responsible for understanding the current process gathering requirements investigating potential solutions analyzing impact communicating withstakeholders and implementing solutions. Play a critical role in designing developing and implementing best practicesand automate tasks. Investigate and remediate any failures with our automated tasks or processes. Maintain and improve day to day processes and platforms. Adhere to best practices and complete meticulous documentation. Should be familiar with migration of data from one system/project to anothersystem/project.Experince Knowledge in C/CD processes andpractices. Good understanding of distributedversion control systems like or Bitbucket. Experience in working andtroubleshooting cloud environments in AWS and DevOps. Strong Linux System Administrationexperience within a complex multitier environment. Familiar with ServiceNow or other tools.Key Skills In-depth knowledge of hardware and software. Up-to-date knowledge of IT and software trends. The ability to work well with people from all backgrounds. Strong communications skills. Excellent organisational skills.



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