Floor Manager

4 weeks ago


Pompano Beach, United States Sands Waterfront Restaurant Full time

Position Overview:
The Floor Manager at Sands Waterfront Restaurant is responsible for overseeing the daily operations of the outdoor dining area, ensuring exceptional service, and maintaining a seamless guest experience. This role requires strong leadership, excellent communication skills, and a hands-on approach to managing a dynamic team in a fast-paced environment.

Key Responsibilities:

Team Management:

Lead, train, and mentor front-of-house staff, including servers, bussers, and hosts, ensuring they deliver outstanding service. Schedule staff shifts, ensuring appropriate coverage during peak hours while managing labor costs. Conduct pre-shift meetings to communicate daily specials, service expectations, and any updates. Handle staff conflicts, performance issues, and disciplinary actions in coordination with HR.

Guest Experience:

Greet and interact with guests, ensuring their needs are met and their dining experience exceeds expectations. Address and resolve guest complaints or issues promptly, ensuring a positive outcome. Monitor and maintain cleanliness and ambiance of the outdoor dining area, ensuring compliance with health and safety regulations.

Operational Efficiency:

Oversee the setup and breakdown of the outdoor dining area, ensuring it is done efficiently and to standard. Manage inventory of front-of-house supplies, including ordering and stocking as needed. Collaborate with the kitchen team to ensure timely and accurate food service, addressing any issues that arise.

Sales and Revenue:

Support the implementation of promotional activities and special events to drive sales. Monitor sales performance, identify opportunities for upselling, and coach staff on techniques to increase revenue. Assist in managing the restaurant's budget by controlling costs, including labor, supplies, and waste.

Health and Safety:

Ensure adherence to all health, safety, and sanitation standards in the outdoor dining area. Conduct regular inspections to identify and address any potential safety hazards. Maintain compliance with local, state, and federal regulations, including COVID-19 safety protocols.

Qualifications:

Proven experience as a Floor Manager or in a similar supervisory role in a high-volume restaurant setting, preferably with outdoor dining experience. Strong leadership skills with the ability to motivate and manage a diverse team. Excellent interpersonal and communication skills, with a focus on guest satisfaction. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Knowledge of restaurant operations, including POS systems, inventory management, and scheduling. Flexibility to work evenings, weekends, and holidays as required.

Physical Requirements:

Ability to stand and walk for extended periods. Capability to lift and carry up to 30 pounds. Willingness to work in various weather conditions, as the position is primarily outdoors.

Compensation:
Competitive salary, benefits package, and opportunities for growth within the company.

Source: Hospitality Online


  • Floor Manager

    4 weeks ago


    Pompano Beach, Florida, United States Sands Waterfront Restaurant Full time

    Position Overview:The Floor Manager at Sands Waterfront Restaurant is responsible for overseeing the daily operations of the outdoor dining area, ensuring exceptional service, and maintaining a seamless guest experience. This role requires strong leadership, excellent communication skills, and a hands-on approach to managing a dynamic team in a fast-paced...


  • Pompano Beach, Florida, United States Floor & Decor Full time

    Job OverviewThis position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.Key ResponsibilitiesTrain and develop Product Sales Specialists to provide exceptional customer service and product information.Ensure...

  • Flooring Sales/PM

    5 months ago


    Pompano Beach, United States gpac Full time

    Job Title: Sales/Project Manager - Flooring Job Type: Full-time About Us: The company is a reputable and growing provider of high-quality flooring solutions. With a commitment to excellence, we specialize in delivering top-notch products and services to our diverse clientele. They have a very tight-knit family feel culture and it pays off with the...

  • Floor Tech

    2 months ago


    Pompano Beach, United States Hca Florida Northwest Hospital Full time

    Description IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Floor Tech today with HCA Florida Northwest Hospital.BenefitsHCA Florida Northwest Hospital, offers a total rewards package that supports the...

  • Floor Tech

    3 months ago


    Pompano Beach, United States HCA Florida Northwest Hospital Full time

    Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Floor Tech today with HCA Florida Northwest Hospital. Benefits HCA Florida Northwest Hospital, offers a total rewards package that supports the...

  • Floor Manager

    4 months ago


    Huntington Beach, United States Bluegold Full time

    Floor/Service managers need to have unique personal qualities including excellent communication skills as they interact with internal employees of the organization, vendors and clients (the general public). The Service Manager is the manager in charge on the floor. This person needs to think quickly on their feet and act with guests as their priority....

  • Floor Manager

    3 weeks ago


    Miami Beach, United States Estiatorio Milos Full time

    Job DescriptionJob DescriptionOverviewThe Floor Manager at Milos is responsible for overseeing all service and front of house expectations and standards throughout a shift. They liaise with the GM team to achieve and enhance Milos hospitality expectations.SkillsAbility to understand our brand, culture, and valuesHighly motivated and able to motivate a...


  • Redondo Beach, United States DD FACTOR Full time

    Job DescriptionJob DescriptionRestaurant Floor Manager needed for a high-end Restaurant Company with different concepts in the South Bay.The salary range is $70,000.00 to $75,000.00 (DOE) including benefits and an achievable bonus program.The Restaurant Manager will oversee daily restaurant operations, focusing on delivering exceptional guest experiences....


  • Boynton Beach, United States Floor & Decor Full time

    Job DescriptionJob DescriptionAre you bilingual and interested in helping your community improve their home or grow their business? Join our team and help transform new spaces, whether it's a kitchen in a new home where memories will be created with friends and neighbors, or a new addition to keep up with a growing family, etc. We sell projects, not...


  • Boynton Beach, Florida, United States Floor & Decor Full time

    Job OverviewFloor & Decor is seeking a highly skilled Pro Services Sales Manager to lead our business development efforts within a designated sales territory. As a key member of our team, you will be responsible for driving sales growth and profitability through effective marketing and sales strategies, as well as building strong relationships with our...


  • Boynton Beach, Florida, United States Floor & Decor Full time

    Job OverviewFloor & Decor is seeking a highly skilled Pro Services Sales Manager to lead our business development efforts within a designated sales territory. As a key member of our team, you will be responsible for driving sales growth and profitability through effective marketing and sales strategies, as well as building strong relationships with our...


  • Myrtle Beach, United States Hooks Calabash Seafood buffet Full time

    Job DescriptionJob DescriptionWe are seeking a Restaurant Floor Manager to join our team! You will be responsible for providing customers with a memorable dining experience. Responsibilities:Supervise and coordinate all culinary activitiesOversee guest services and resolve issuesEnsure a high quality of ingredients and food preparationTrain and manage...

  • Table Games Manager

    2 days ago


    Pompano Beach, Florida, United States iCIMS Organic ZipApply Full time

    Job SummaryWe are seeking a highly skilled and experienced Floor Operations Supervisor to join our team at iCIMS Organic ZipApply. As a key member of our gaming operations team, you will be responsible for ensuring the smooth and efficient operation of our table games floor.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to our...


  • Deerfield Beach, Florida, United States Floor & Decor Holdings, Inc. Full time

    Job SummaryThe Overnight Receiving Supervisor is a critical role within Floor & Decor Holdings, Inc., responsible for overseeing the warehouse operations of each retail store. This position requires a strong leader who can direct and supervise warehouse specialists, order pickers, and fork lift operators to ensure seamless inventory management and efficient...

  • Retail Sales Associate

    3 months ago


    Long Beach, United States Floor & Decor Full time

    ** Retail Sales Associate** * Carson, California, 90745 **Purpose:** Floor and Decors Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well...


  • Miami Beach, Florida, United States Imperial Cleaning Company Full time

    **About Us**Imperial Cleaning Company is a leading provider of professional cleaning services to a diverse range of industries, including retail, offices, medical facilities, schools, and commercial buildings. With over 25 years of experience and a strong commitment to customer satisfaction, we have established ourselves as a trusted partner for businesses...


  • Laguna Beach, California, United States Tompkins Flooring, Inc. Full time

    Job OverviewJoin our team at Tompkins Flooring, Inc. as a dedicated Flooring Sales Specialist. In this full-time, on-site position, you will play a crucial role in assisting customers with their flooring needs.Key ResponsibilitiesGuide customers in choosing the ideal flooring options tailored to their requirements.Provide comprehensive product information...


  • West Palm Beach, United States Floor & Decor Full time

    Job DescriptionJob DescriptionBase PayThis role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.Purpose:Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project.  Our Sales Associates...


  • Fernandina Beach, Florida, United States Fernandina Beach Rehabilitation and Nursing Center Full time

    Fernandina Beach Rehabilitation and Nursing Center Job DescriptionJob Title: Floor Maintenance SpecialistJob Summary:We are seeking a skilled and detail-oriented Floor Maintenance Specialist to join our team at Fernandina Beach Rehabilitation and Nursing Center. As a key member of our facilities team, you will be responsible for ensuring the cleanliness,...


  • Pompano Beach, United States Sands Waterfront Restaurant Full time

    Operations Management: Oversee daily restaurant operations, ensuring efficient and effective service delivery. Develop and implement operational policies and procedures to improve efficiency and customer satisfaction. Ensure compliance with health, safety, and sanitation standards. Financial Management: Manage budgeting, forecasting, and financial...