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Senior Salesforce Consultant

2 months ago

Charlotte, United States 501 Commons Full time
Description:

About the Company


501 Commons is an equal opportunity employer. We seek to recruit persons of diverse backgrounds and support their retention and advancement within the organization. We believe that having a board, staff, and volunteer corps with diverse personal and professional backgrounds enhances our ability to meet our mission.


This is a national recruiting campaign. This is a remote position available for work from any of the 48 states.


Summary


Using your Salesforce skills in a consulting role will challenge and advance your expertise. This team provides professional services to help our nonprofit clients accomplish their goals. You are a great candidate for this role if you understand the expectations of professional services such as high client satisfaction and meeting productivity metrics.

You can work with your nonprofit clients from home (anywhere in the US) or our Seattle office. This position is a great fit for an experienced Salesforce administrator with broad technical skills who can switch between focusing on details and seeing the big picture.


You will join a team that is passionate about leveraging Salesforce's unique capabilities to drive social change. You must have a strong technical knowledge of Salesforce so you can tailor solutions to the needs of each client organization. This position requires creativity, teamwork, empathy, and the ability to communicate successfully with client representatives, including those from diverse backgrounds and those with little technical knowledge.

Responsibilities


On an annual basis, the time breakdown of the responsibilities of the Senior Salesforce Consultant is expected to be as follows:


Consulting / Architect 50%

  • Design the organization strategy and data model for a Salesforce implementation. Include technical solution's identity and access, implement data and process integrations, and design solutions that account for large data volumes and data privacy needs. Design the optimal solution for a business requirement and recommend using clicks, code, or a combination of both, depending on the business use case.
  • Consult with clients to understand their needs, define requirements, recommend, and implement solutions using Salesforce best practices
  • Advise clients evaluating third-party apps to extend Salesforce functionality. Integrate chosen apps with Salesforce to support client's business processes.

Engineering 50%

  • Salesforce configuration changes including (but not limited to) Flow, assignment rules, approval processes, fields, page layouts, Lightning record pages, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
  • Data management to improve Salesforce data quality, implementing rules and automation as needed.
  • Configuration of access and security including but not limited to profiles, permission sets, and groups and sharing settings.

Competencies

  • Clear and effective verbal and written communication skills
  • Able to self-manage and adapt to changing priorities as needed
  • Organizes information well and can explain technical information to technical and non-technical people
  • Prioritizes tasks, is efficient, and can consistently bill a minimum of 70% of your monthly time (120 hours) to client projects.
  • Uses good judgment
  • Able to build strong relationships with clients
  • Functions well in a team environment; is highly engaged
  • Independent and self-motivated
Requirements:

Required

  • Four years working with Salesforce, at least three years with system administrator privileges
  • Experience with Salesforce implementations from requirements to launch and support
  • Three years' experience with Salesforce Nonprofit Success Pack
  • Experience automating business processes, using validation rules and Flows
  • Experience with Salesforce Program Management Module (PMM)
  • Expert-level experience with Salesforce Flow
  • Experience building Experience Cloud portals
  • Experience integrating third-party applications with Salesforce
  • Experience with Agile methodology
  • Experience working with DevOps tools like native Salesforce DevOps and managing repositories using GitHub
  • Salesforce certifications: Administrator and Platform App Builder
  • Trailhead at Ranger level

Preferred

  • Experience working with nonprofit organizations
  • Experience in customer service, business analysis, or consulting
  • Experience with ETL tools
  • Experience with other Salesforce offerings like Volunteers for Salesforce (V4S), Outbound Funds Module (OFM), DLRS, etc.
  • Experience with Nonprofit Cloud (NPC)
  • Some experience with Apex/Visualforce/JavaScript/HTML
  • Experience creating (un)managed packages
  • Salesforce certifications Nonprofit Cloud consultant and Experience Cloud consultant.
  • Experience with a wide range of third-party integrations like form builders, payment processors, donation and event platforms, mass email integrations, and text messaging
  • Experience using software hosted on dedicated servers
  • Active participant in the Salesforce community such as participating in user groups and being an active user on Trailhead or other Salesforce-related sites.

What we offer

  • Flexibility: Ability to set your schedule within a M-F, 7 am to 7 pm Pacific timeframe, including working remotely (anywhere in the US) and/or from our office in Seattle.
  • Collaboration with a small but highly professional team with opportunities for professional development.
  • Support for time and cost of participation in certification programs when approved by the program manager

Benefits include:

  • Employees receive generous paid time off and 11 paid holidays
  • 100% Employer-paid medical HMO with PPO option with a premium share
  • Employer-paid dental, vision coverage, life, and accidental death and dismemberment (AD&D) insurance, and long-term disability coverage
  • Employees have access to a flexible spending account, health reimbursement account
  • Employee Assistance Program
  • 401K retirement account with a discretionary employer contribution

Salary Range: $80,000 to $93,000 annually.


At 501 Commons, our compensation philosophy is built on the principles of paying at a competitive level within the nonprofit market, fairness, and internal equity across our organization.?


Inclusiveness Statement


501 Commons is an equal opportunity employer. We seek to recruit persons of diverse backgrounds and to support retention and advancement within the organization. We believe that a board, staff, and volunteer corps with diverse personal and professional backgrounds enhances our ability to meet our mission.


501 Commons is committed to fostering an inclusive workplace where people of diverse backgrounds can fully utilize their talents to advance our mission. We are committed to fostering and supporting a workplace culture inclusive of people who face systemic oppression because of their race, ethnicity, national origin, gender, sexual orientation, gender identity, socio-economic status, marital status, age, physical abilities, political affiliation, religious beliefs, or any other non-merit fact, so that all employees feel included, equal, valued, and supported.



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