Lead Salesforce Solutions Architect

2 weeks ago


Charlotte, North Carolina, United States City National Bank Full time

LEAD SALESFORCE SOLUTIONS ARCHITECT
WHAT IS THE OPPORTUNITY?


Under the general guidance of the City National Bank IT Platform leadership, the Lead Salesforce Solutions Architect will engage in various activities to deliver IT solutions that surpass client expectations in terms of content, usability, accuracy, reliability, and performance.

Specific responsibilities may include solution design and coding, conducting unit testing, and providing on-call technical and business support.

This role necessitates a robust understanding of development methodologies and software tools utilized throughout the various phases of the Software Development Life Cycle (SDLC), including familiarity with Secure Coding, CI/CD, Agile development, and Design Thinking.

At the senior level, a focus is placed on mentoring team members, leading and facilitating project initiatives, formulating strategic direction, recommending enhancements, and establishing a trusted-advisor relationship with key stakeholders.

What you will do


Design and develop software architecture and applications utilizing the appropriate balance of Salesforce declarative platform features such as Flows, Approval Processes, Formulae, Validation rules, and programmatic tools like Apex, SOQL, SOSL, and Lightning Web Components.

Actively mentor colleagues by sharing experience and insights with the team and City National Bank.

Oversee large-scale programs and projects of considerable complexity and risk.

Independently (with minimal oversight) cultivate and maintain trusted advisor relationships, including at the senior leadership level and with external partners, providing guidance as necessary for optimizing the use of analytic capabilities and deliverables, and prioritizing based on strategic vision.

Lead projects, implementations, and upgrades.

Continuously enhance your expertise in related technical competencies.

Contribute to the creation of standards, templates, and procedures.

Provide input to project plans in collaboration with the assigned project lead or manager.

Mentor junior staff in advanced topics.

Migrate objects between environments following the established Systems Development Life Cycle (SDLC).

Identify and propose improvements.

Design and build high-quality software.

Ensure that work includes necessary audit controls, compliance, and security measures within the design and all deliverables.

Proactively research, present, and recommend new features and functionalities made available.

Develop test plans and perform unit testing of your work and that of peers.

Conduct peer review sessions.

Develop test plans, use cases, and collaborate with clients on user acceptance.

Participate in 24x7 production support for data management processes.


Create comprehensive documentation including but not limited to: functional specifications, technical specifications, technical diagrams, testing plans, production "run books", training materials, etc.

Must-Have*Bachelor's Degree or equivalent

Minimum of 8 Years of IT Experience

Minimum of 6 Years of Platform Development experience

Skills and Knowledge

Preferred:
Master's Degree in Healthcare, Information Systems, Engineering, Business, Data Science, or a related field.

Utilizing Visualforce, Lightning components & Screen Flows to create custom user experiences.


Applying advanced knowledge of Salesforce development skills, including but not limited to Data Sharing, Data Modeling, Apex, Visualforce, REST, APIs, XML, JSON, Javascript, CSS, and HTML.

Designing, coding, testing, debugging, packaging, and deploying quality, scalable, and well-documented solutions on the Salesforce platform.

Integrating Salesforce with other applications in real-time through Batch, Sync, and Async.

Relevant certifications for the area (e.g., Microsoft (MTA, MCSA, MCSE) certifications, Snowpro certifications, Salesforce certificate, etc.) preferred.

Expertise in developing and testing software.

Advanced verbal and written communication skills.

Advanced interpersonal relations skills, ability to effectively collaborate with others and work as part of a team.

Ability to initiate and follow through on complex projects of both short and long-term duration.

Advanced analytical, critical thinking, and problem-solving skills.

Able to work with a high degree of independence, assumes responsibility for job development and training, researches and resolves questions and problems, requests supervisor input, and keeps supervisor informed.

Demonstrated attention to detail and ability to multitask.

Strong demonstrated learning aptitude and orientation.

Familiarity with version control, job scheduling, and configuration management tools.

Familiarity with secure coding and CI/CD.

Ability to teach, mentor, and consult with others.


Excellent skills and experience in 2 or more domain competencies in areas including subject matter expertise, tools, architecture, analysis, and critical thinking skills, secure coding, performance optimization, best practices, and standards.

Experience in Financial Services Organization.

Compensation

Starting base salary:
$101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications


The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks


At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues.

Get an inside look at our Benefits and Perks.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by law.



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