Customer Service Representative

2 days ago

Anaheim, United States Spherion Full time
We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic team. The ideal candidate will have a excellent background in customer service and administrative tasks, capable of managing multiple responsibilities in a fast-paced environment. This role involves being the main point of contact for our customers, handling inquiries, processing orders, and ensuring that our clients have a seamless experience from order placement to product delivery. We value initiative, attention to detail, and a commitment to delivering exceptional customer service.

Responsibilities:
Serve as the primary contact for customer inquiries, providing information on inventory, pricing, shipping, product details, and more.
Efficiently manage customer orders received via phone, fax, and email, ensuring accuracy and clarity before processing.
Enter orders accurately into our computer system and coordinate with the warehouse to prepare and ship orders.
Confirm shipment details with the warehouse, finalize paperwork, and prepare orders for billing after dispatch.
Foster excellent relationships with customers, ensuring they have a positive experience and feel valued in every interaction.
Support sales representatives by responding to various requests and providing necessary information.

Working hours: 9:00 AM - 5:00 PM

Skills:
Previous experience in customer service within a similar industry.
Experience with order processing and familiarity with warehouse shipping procedures.

Education:
High School

Experience:
1-4 years

Qualifications:
Excellent verbal and written communication skills, with a friendly and professional demeanor in both phone and in-person interactions.
Proven ability to make sound decisions in high-pressure situations, such as meeting tight shipping deadlines and handling multiple customer inquiries simultaneously.
Excellent organizational skills, with a keen eye for detail in data entry, document generation, and deadline management.
Proficiency in Microsoft Word and Excel.
Solid math skills, including the ability to calculate percentages, discounts, and shipping rates.
Reliable, fast learner with a proactive and positive attitude.
Ability to work well both independently and as part of a team.

APPLY NOW



Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

key responsibilities

Serve as the primary contact for customer inquiries, providing information on inventory, pricing, shipping, product details, and more.Efficiently manage customer orders received via phone, fax, and email, ensuring accuracy and clarity before processing.Enter orders accurately into our computer system and coordinate with the warehouse to prepare and ship orders.Confirm shipment details with the warehouse, finalize paperwork, and prepare orders for billing after dispatch.Foster excellent relationships with customers, ensuring they have a positive experience and feel valued in every interaction.Support sales representatives by responding to various requests and providing necessary information.

experience

1-4 years

skills

Previous experience in customer service within a similar industry.Experience with order processing and familiarity with warehouse shipping procedures.

qualifications

Excellent verbal and written communication skills, with a friendly and professional demeanor in both phone and in-person interactions.Proven ability to make sound decisions in high-pressure situations, such as meeting tight shipping deadlines and handling multiple customer inquiries simultaneously.Excellent organizational skills, with a keen eye for detail in data entry, document generation, and deadline management.Proficiency in Microsoft Word and Excel.Solid math skills, including the ability to calculate percentages, discounts, and shipping rates.Reliable, fast learner with a proactive and positive attitude.Ability to work well both independently and as part of a team.

education

High School

  • Customer Service Representative

    2 months ago

    Anaheim, United States TopBuild Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsAnaheim, CA time typeFull time posted onPosted 9 Days Ago job requisition idR-106742 **We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, youll be...

  • Customer Service Representative

    3 months ago

    Anaheim, United States ThisisReno Full time

    **Customer Service Representative** ** Los Angeles Metropolitan Area 4 weeks ago Be among the first 25 applicants** ** Welcome back** Sign in to save **Customer Service Representative** at **BAI Connect**. This range is provided by BAI Connect. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. **Base pay...

  • Customer Service Representative

    1 week ago

    Anaheim, United States Certified Recycling • Waste Solutions Full time

    Certified Waste Solutions based in Anaheim, CA, is a leading provider of recycling and waste solutions services. We are looking for experienced customer services representatives to assist our managers and sales representatives in the recycling and waste solutions divisions. These positions will provide customer service support to clients with requests and...

  • Customer Service Representative

    2 weeks ago

    Anaheim, United States Certified Recycling • Waste Solutions Full time

    Certified Waste Solutions based in Anaheim, CA, is a leading provider of recycling and waste solutions services. We are looking for experienced customer services representatives to assist our managers and sales representatives in the recycling and waste solutions divisions. These positions will provide customer service support to clients with requests and...

  • Customer Service Representative

    1 week ago

    Anaheim, United States Certified Recycling • Waste Solutions Full time

    Certified Waste Solutions based in Anaheim, CA, is a leading provider of recycling and waste solutions services. We are looking for experienced customer services representatives to assist our managers and sales representatives in the recycling and waste solutions divisions. These positions will provide customer service support to clients with requests and...

  • Customer Service Representative

    5 days ago

    Anaheim, California, United States Jose Gutierrez - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Jose Gutierrez - State Farm Agent.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build and maintain strong relationships with customers, providing exceptional service and support to meet their...

  • Customer Service Representative

    2 weeks ago

    Anaheim, United States U-Haul Full time

    Compensation Range: $16.00 to $25.00 Hourly Location: 626 S Anaheim Bl, Anaheim, California 92805 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...

  • Customer Service Representative

    4 weeks ago

    Anaheim, United States Mr. Rooter, A Neighborly Company Full time

    If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you! Apply today to join the team at Mr. Rooter Plumbing. We are looking for the best people to join our team. You may have never thought about customer service as a career, but it’s a job that pays extremely well! Plumbing is very...

  • Customer Service Representative

    1 day ago

    Anaheim, California, United States Northgate Gonzalez Markets, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Northgate Gonzalez Markets, Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    4 weeks ago

    Anaheim, United States Sunset Acquisitions, inc Full time $47,000 - $56,000

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at our company. Our Customer Service Representatives help the local consumers by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a...

  • Customer Service Representative

    5 days ago

    Anaheim, California, United States Northgate Markets Full time

    Job Summary:The Customer Service Representative position is a key role in providing exceptional customer service and ensuring the smooth operation of our store's front-end activities. As a representative of Northgate Markets, you will be responsible for supervising and directing front-end operations, maintaining high standards of customer service, and...

  • Customer Service Representative

    3 days ago

    Anaheim, California, United States Reborn Cabinets Full time

    About Reborn CabinetsWe are a leading provider of kitchen and bathroom remodeling services with a strong presence on the West Coast. Our company has been in business for nearly 40 years, and we are committed to delivering exceptional customer experiences.Job SummaryWe are seeking a highly motivated and customer-focused Call Center Representative to join our...

  • Customer Service Representative

    6 days ago

    Anaheim, California, United States Northgate Markets Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Northgate Markets. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    6 days ago

    Anaheim, California, United States Merge Opportunities Full time

    About the RoleMerge Opportunities is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesReview and audit projects to...

  • Customer Service Representative

    2 months ago

    Anaheim, United States Dal-Tile Full time

    Customer Service Representative Anaheim , California Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a...

  • Customer Service Representative

    4 days ago

    Anaheim, California, United States Power Plus Full time

    Job OverviewWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our Sales and Production team, you will provide administrative support and cross-functional communication to ensure seamless operations within our Digital Video Surveillance (DVS) office.Key...

  • Telecommunications Customer Service Representative

    2 weeks ago

    Anaheim, United States Hiring ASAP Full time

    Our success lies in our team members and clients working together to bring technology solutions to the local region. We aim to utilize customer service, sales, and marketing skills to increase customer acquisition for our client. As one of the top telecommunication companies in the world, they are continuously evolving and implementing new technologies in...

  • Customer Service Representative

    24 hours ago

    Anaheim, California, United States The Bug Man Full time

    About The Bug ManThe Bug Man is a reputable pest and termite control company located in Anaheim, California. We are committed to providing exceptional customer service and maintaining the highest standards of work.Job SummaryWe are seeking a highly skilled and dedicated Customer Care Representative to join our team. As a Customer Care Representative, you...

  • Customer Service Representative

    6 days ago

    Anaheim, United States AZM Group Full time

    Job DescriptionJob DescriptionWe are a fast-paced, entrepreneurial firm specializing in customer acquisition and field sales strategies. We are experiencing an upswing in growth as we look to launch a new direct marketing campaign for a multinational food and beverage conglomerate. In today's economy, consumers look for ease, accessibility, and the...

  • Customer Service Representative

    2 weeks ago

    Anaheim, United States NexGen HVAC & Plumbing Full time

    Overview NexGen is currently seeking a Customer Service Representative to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our customer service representatives answer calls from existing and potential customers while using a computerized system for tracking...