Customer Service Representative

2 weeks ago


Anaheim, United States NexGen HVAC & Plumbing Full time
Overview

NexGen is currently seeking a Customer Service Representative to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our customer service representatives answer calls from existing and potential customers while using a computerized system for tracking information, troubleshooting, and providing information about products and services. In addition, our CSR's schedule service appointments and update customer's accounts.

What's in it For Me?
  • Market Value Compensation
  • Robust PTO Plan
  • Health, Vision and Dental plans for you and your family to choose from
  • 401K Retirement Plan with company match
  • Life Insurance, Short-Term and Long-Term Disability
  • Special Program Options: FSA, EPA, Legal Services, and Identity Theft
  • Continuous Training for your Professional Development
  • Working in a dynamic, collaborative, and fun environment
  • Coached and supported career growth
Responsibilities

What Will I Do?
  • Successfully handle high volume inbound customer service calls
  • Making/handling high volume of outbound calls
  • Respond to e-mail inquiries
  • Receive and record completed work orders from field technicians
  • Expedite unresolved customer grievances to designated departments for further investigation
  • Maintain accurate customer information and scheduled appointment details
  • Actively promote and sell new or additional services or products when applicable
Qualifications

Do I Have What It Takes?
  • High School Diploma or GED preferred
  • 1-year customer service experience
  • Basic computer proficiency, particularly with Microsoft applications
  • Experience with Service Titan is a plus
  • Must be fluent in reading, writing and speaking English and must be able to sit for long periods of time.
  • Must be able to work evenings and weekends when needed


Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

  • Anaheim, United States TopBuild Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsAnaheim, CA time typeFull time posted onPosted 9 Days Ago job requisition idR-106742 **We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, youll be...


  • Anaheim, United States ThisisReno Full time

    **Customer Service Representative** ** Los Angeles Metropolitan Area 4 weeks ago Be among the first 25 applicants** ** Welcome back** Sign in to save **Customer Service Representative** at **BAI Connect**. This range is provided by BAI Connect. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. **Base pay...


  • Anaheim, United States Certified Recycling • Waste Solutions Full time

    Certified Waste Solutions based in Anaheim, CA, is a leading provider of recycling and waste solutions services. We are looking for experienced customer services representatives to assist our managers and sales representatives in the recycling and waste solutions divisions. These positions will provide customer service support to clients with requests and...


  • Anaheim, United States Certified Recycling • Waste Solutions Full time

    Certified Waste Solutions based in Anaheim, CA, is a leading provider of recycling and waste solutions services. We are looking for experienced customer services representatives to assist our managers and sales representatives in the recycling and waste solutions divisions. These positions will provide customer service support to clients with requests and...


  • Anaheim, United States Certified Recycling • Waste Solutions Full time

    Certified Waste Solutions based in Anaheim, CA, is a leading provider of recycling and waste solutions services. We are looking for experienced customer services representatives to assist our managers and sales representatives in the recycling and waste solutions divisions. These positions will provide customer service support to clients with requests and...


  • Anaheim, United States Oceania International Full time

    Company Overview and Job Description Summary: With over 10+ years of experience in the laser engraving industry, OMTech is a trusted name in the laser engraving community.At OMTech, our passion for laser machines and the engraver community we serve is our source of pride.We are looking for a Customer Service Representative to join our team and share our...


  • Anaheim, California, United States Jose Gutierrez - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Jose Gutierrez - State Farm Agent.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build and maintain strong relationships with customers, providing exceptional service and support to meet their...


  • Anaheim, United States U-Haul Full time

    Compensation Range: $16.00 to $25.00 Hourly Location: 626 S Anaheim Bl, Anaheim, California 92805 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...


  • Anaheim, United States Mr. Rooter, A Neighborly Company Full time

    If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you! Apply today to join the team at Mr. Rooter Plumbing. We are looking for the best people to join our team. You may have never thought about customer service as a career, but it’s a job that pays extremely well! Plumbing is very...


  • Anaheim, United States Sunset Acquisitions, inc Full time $47,000 - $56,000

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at our company. Our Customer Service Representatives help the local consumers by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a...


  • Anaheim, California, United States Northgate Markets Full time

    Job Summary:The Customer Service Representative position is a key role in providing exceptional customer service and ensuring the smooth operation of our store's front-end activities. As a representative of Northgate Markets, you will be responsible for supervising and directing front-end operations, maintaining high standards of customer service, and...


  • Anaheim, California, United States Reborn Cabinets Full time

    About Reborn CabinetsWe are a leading provider of kitchen and bathroom remodeling services with a strong presence on the West Coast. Our company has been in business for nearly 40 years, and we are committed to delivering exceptional customer experiences.Job SummaryWe are seeking a highly motivated and customer-focused Call Center Representative to join our...


  • Anaheim, California, United States Northgate Markets Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Northgate Markets. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Anaheim, California, United States Merge Opportunities Full time

    About the RoleMerge Opportunities is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesReview and audit projects to...


  • Anaheim, United States Dal-Tile Full time

    Customer Service Representative Anaheim , California Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a...


  • Anaheim, California, United States Power Plus Full time

    Job OverviewWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our Sales and Production team, you will provide administrative support and cross-functional communication to ensure seamless operations within our Digital Video Surveillance (DVS) office.Key...


  • Anaheim, United States Hiring ASAP Full time

    Our success lies in our team members and clients working together to bring technology solutions to the local region. We aim to utilize customer service, sales, and marketing skills to increase customer acquisition for our client. As one of the top telecommunication companies in the world, they are continuously evolving and implementing new technologies in...


  • Anaheim, United States AZM Group Full time

    Job DescriptionJob DescriptionWe are a fast-paced, entrepreneurial firm specializing in customer acquisition and field sales strategies. We are experiencing an upswing in growth as we look to launch a new direct marketing campaign for a multinational food and beverage conglomerate. In today's economy, consumers look for ease, accessibility, and the...


  • Anaheim, United States NexGen HVAC & Plumbing Full time

    Overview: NexGen is currently seeking a Customer Service Representative to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our customer service representatives answer calls from existing and potential customers while using a computerized system for tracking...


  • Anaheim, United States Bedrosians Full time

    * 11-Feb-2022 to 12-Apr-2022 (PST) * Anaheim, CA, USA * Hourly * Full Time *Medical, Dental, and Vision Benefits Package* **Vision Statement for the Position** You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. **Job...