Strategic Account Executive

4 weeks ago

Eden Prairie, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Great sales are the result of strong purpose, conviction, and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others.

The Strategic Account Executive manages ongoing client relationships and service delivery for an assigned book of business. Acts as the client centric, client facing resource for assigned clients. Represents clients internally as advocate and coordinates with other functional areas within the company to implement client benefits, complete projects, and address service needs. May work closely with sales on prospective clients and RFP responses. The Strategic Account Executive is responsible for the up - selling of appropriate services to clients, renewal of existing contracts and retention of membership and client satisfaction.

Must be self - directed and able to work in a less structured environment. Candidate will be able to hold him / herself accountable. Can be a resource, coach, and teacher to others. Must be able to assess and interpret customer needs and requirements and identify solutions and company capabilities. Can translate concepts into practice. Able to work on complex problems and issues and provide innovative and effective solutions that support both the client and the company's goals and objectives.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Management of book of business
  • Secure renewal and upselling programs
  • Manage ongoing contract relationships and service delivery to clients for ten or more accounts
  • Act as outward - facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts
  • Build relationships with employer / group clients (not individual members) and partners with a UHG Client Relations Manager for overall and day - to - day service delivery
  • Represent client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years of experience in PBM Client Account Management
  • 5+ years of experience with Pharmacy Benefit strategies & pricing practices
  • 3+ years PBM client contract negotiation skills and proficiency in being consultative on programs and services that add value for clients
  • 3+ years' Experience with solution selling and/ or PBM market dynamics/ competitive intelligence
  • 3+ years managing client contract performance guarantees
  • 3+ years' experience developing project plans, timelines and implementations
  • 3+ years developing and presenting to various levels of leadership internal and external
  • 3+ years' experience partnering with client brokers and consultants
  • 3+ years proficiency in documenting, tracking and prioritizing client needs and the actions to meet them
  • Intermediate to advanced experience in Microsoft Office
  • Proven ability to be highly organized while juggling multiple priorities simultaneously
  • Advanced understanding of PBM industry and Employee benefits
  • Experience with solid oral and written communication
  • Ability to Travel 25% to visit client base which can be Nationwide

Preferred Qualifications:

  • Experience working supporting Third Party Administration clients
  • Experience working supporting Coalition clients
  • Experience in Salesforce
  • Proficiency in documenting, tracking and prioritizing client needs and the actions to meet them
  • Proven motivated self-learner who seeks information, makes time to access and use resources provided, and seeks to improve resources for the team where there is opportunity; Strength in working in self-motivated environment with limited supervision
  • Demonstrated leader and influencer that sets the stage for client success for your team and the broader organization

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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