Station Training Supervisor

1 month ago


Phoenix, United States Piedmont Airlines, Inc. Full time

We canât wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Station Training Supervisor in our Ground Handling Department. The primary responsibility of the position is providing quality on-the-job training to our new team members and continuous learning for our team members in the station. This includes demonstrating proper use of all equipment and vehicles along with hands-on de-icing training and follow up. The successful candidate will have two years of airline experience, preferably encompassing all functions (ticketing, gate, ramp). This position will report to the Department Manager, Team Member Services. 


Essential Duties:

Assign a variety of tasks and assignments to new hire employees, including airport familiarization

Demonstrate proper use of all equipment and vehicles

Provide hands-on training for de-icing

Follow up after all training events to ensure compliance

Assist with delivery and storage of station supplies

Provide support when special events are scheduled

Job Qualifications and Competencies:

Two (2) years of airline experience, preferably encompassing all functions (ticketing, gate, ramp)

Outstanding organizational skills and ability to multi-task

Ability to work independently, set and meet own deadlines

Ability to work well with all levels of management and support staff

Familiarity with Microsoft Office Suite

Ability to defuse conflicts among team members

Preferred Qualifications:

Experienced instructor or public speaker

Extensive knowledge of QIK, Sabre

Bachelorâs Degree in Aviation, Education, or related field

Work Environment:

Standard office environment, use of computers and other office equipment

Airport ramp environment, subject to varied weather conditions and elevated noise levels

All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

Handle objects up to 70 pounds

Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. â

In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.

Job Application Deadline:August 1, 2024Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it.



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