Lead Radiology Intake Representative

2 weeks ago

Borough of Red Bank, United States Hackensack Meridian Health Full time

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Lead Radiology Intake Representative is responsible for the flow of Radiology patient data from appointment scheduling, authorization, and registration. This includes but is not limited to the review of physician orders, diagnosis and reimbursement requirements through patient and physician contracts. Also functions as the primary conduit of communication with both providers and patients. This position requires moderate independent judgment, ingenuity, and initiative as well as providing guidance and training for Radiology Support Team Members in order to maximize their development and growth.

Responsibilities

A day in the life of a Lead Radiology Intake Representative at Hackensack Meridian Health includes:

1. Maintains adequate inventory of materials and various supplies and recommends procurement of necessary supplies.2. Provides instruction to team members through formal and informal education.3. Allocates work assignments and participates in staff training.4. Assumes responsibility for proper and efficient operation and maintenance of all equipment and accessories.5. Prepares schedules, and manages time keeping and 'on-call' coverage.6. Accurate collection of patient information and medical history for scheduling.7. Effectively and efficiently performs the scheduling process for all imaging studies. Schedule Radiologist's consultations, Pre-registering and registering all scheduled studies for the various departments and HOPD facilities.8. Screens radiology orders and reviews patient histories to expedite scheduled procedures.9. Gathers and prepares patient information related to procedures including prescription, lab work, medication, allergies, consents and patient histories in preparation for scheduled procedures and/or Radiologist review.10. As needed:      a. Reviews patient insurance requirements and documentation to ensure reimbursement.      b. Performs insurance verification on all Outpatient services, and collects patient's out of pocket responsibility.      c. Prepares and obtains authorization for all procedures including advanced procedures and studies and any other needed authorizations.11. Where applicable, set up peer to peer and/or handle appeals when authorizations are denied.12. Completes any patient requests for medical information and verifications.13. Respond to phone inquiries in an appropriate and timely manner.14. Communicates with physician offices, nursing units, radiologists, technical staff, and ordering physicians to facilitate scheduling and/or completion of exams.15. Arrange transportation for patients as needed to and from their procedure/study.16. Where applicable, set up all hydrations for all patients that require hydration for their study and perform post procedure follow up calls and/or set up follow up appointments with patients when needed.17. Upload/import outside studies into PACS for Radiologist comparisons.18. Make daily reminder calls to scheduled patients and give them any additional instructions as needed.19. Checks workspace inventory and replenishes supplies as needed. Notify supervisor if inventory supplies need replenishment.20. Participate in orientation and training of new employees.21. Process requests for medical records, films, and CD/DVDs from Outpatient, Emergency Department, and Inpatient sources.22. Verify the accuracy of information on all reports, films, and CD/DVDs before release.23. Maintain accurate logs of all release requests and complete release forms with all necessary details.24. Confirm that medical information is released only to authorized individuals.25. Ensure timely delivery of final reports, films, and CD/DVDs to designated physicians and/or patients.26. Monitor report audits and expedite the completion and faxing of final reports.27. Take necessary actions to complete reports on the pending log.28. Fax reports to referring physicians' offices as requested.29. Keep offices informed of any ongoing problems or delays.30. Other duties and/or projects as assigned.31. Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.2. Minimum of 3 years experience.3. Excellent written and verbal communication skills.4. Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

1. Related experience in a hospital setting.

Working Conditions:

Lifts a minimum of 25 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of 6 hours a day.

If you feel the above description speaks directly to your strengths and capabilities, then please apply today

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.

  • Lead Radiology Intake Rep-FT-Day

    1 week ago

    Borough of Red Bank, United States Hackensack Meridian Health Full time

    Overview “Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support...

  • Radiology Intake Rep-FT-Day

    1 week ago

    Borough of Eatontown, United States Hackensack Meridian Health Full time

    Overview “Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support...

  • Patient Intake Representative

    1 month ago

    Borough of Eatontown, United States Hackensack Meridian Health Full time

    Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one...

  • Supervisor, Radiology Operations

    3 months ago

    Borough of Red Bank, United States Hackensack Meridian Health Full time

    Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one...

  • Manager of Radiology Operations

    2 weeks ago

    Red Bank, New Jersey, United States Hackensack Meridian Health Full time

    Overview:At Hackensack Meridian Health, our team members are the cornerstone of our success. We are dedicated to enhancing the lives of our patients while fostering an environment where our employees can thrive. Our culture emphasizes connection and collaboration, ensuring that competitive benefits are just the beginning of what we offer. We are committed to...

  • Traveling Radiologic Technologist

    2 hours ago

    Red Bluff, California, United States Fusion Medical Staffing-Radiology Full time

    Job Title: Traveling Radiologic TechnologistFusion Medical Staffing-Radiology is seeking a skilled Traveling Radiologic Technologist to join our team.Job Summary:We are looking for a highly motivated and experienced Radiologic Technologist to work with us on a travel assignment. As a Traveling Radiologic Technologist, you will be responsible for providing...

  • Customer Service Representative

    6 days ago

    Red Bank, United States Towne & Country Management Full time

    Overview:Towne & Country Management is actively seeking a Customer Service Representative to join our dynamic team in providing a best in class service to Clients and Homeowners for our professionally managed Communities.Role DescriptionThis is a full-time on-site role as a Customer Service Representative located in Red Bank, NJ. The role requires excellent...

  • Senior DME Customer Service Representative

    4 weeks ago

    Borough of Eatontown, United States Hackensack Meridian Health Full time

    Overview How have you impacted someone's life today?  At Hackensack Meridian Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of...

  • Area Representative

    4 days ago

    Red Bank, United States Fellowship of Christian Athletes Full time

    Job Description The Representative works with the Director and Advisory Team to fulfill the FCA Vision, pursue the FCA Mission and live the FCA Values by implementing the ministry plan for the assigned area. In the FCA Sports Environments, the Representative ensures there is a consistent approach to discipleshipmaking disciples who make disciples. The...

  • Area Representative

    1 day ago

    Red Bank, New Jersey, United States Fellowship of Christian Athletes Full time

    Job SummaryFellowship of Christian Athletes is seeking a dedicated and passionate individual to serve as an Area Representative. This role is a vital part of our ministry, and we are looking for someone who is committed to spreading the message of faith and sports to the community.Key ResponsibilitiesMinisterial DutiesAgree with and abide by FCA's Christian...

  • Director of Surgical Services

    1 month ago

    Borough of Red Bank, United States Hackensack Meridian Health Full time

    Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one...

  • Customer Service Representative

    1 day ago

    Red Bank, New Jersey, United States Towne & Country Management Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Towne & Country Management. As a key member of our community management team, you will be responsible for providing exceptional service to our clients and residents.Key ResponsibilitiesFielding Incoming Calls: Respond to and resolve customer...

  • Area Representative

    23 hours ago

    Red Bank, New Jersey, United States Fellowship of Christian Athletes Full time

    About the RoleFellowship of Christian Athletes (FCA) is seeking a dedicated and passionate Area Representative to join our team in Monmouth County, NJ. As a key member of our ministry team, you will play a vital role in advancing the FCA mission and vision in the region.Key ResponsibilitiesMinisterial Duties:Agree with and abide by FCA's Christian Community...

  • LEAD Line Cook

    2 months ago

    Red Bank, United States Oyster Point Hotel Full time

    Job DescriptionJob DescriptionThe fine dining LEAD Line Cook will contribute to the day-to-day operations of the hotel’s kitchen, which includes cooking for the on-site restaurant, room service, and all hotel functions. Join a great team and help us maintain our high standards of excellence.ResponsibilitiesTake pride in the quality of your food execution...

  • Strategic Partnerships Representative

    7 days ago

    Red Bank, New Jersey, United States Calpine Full time

    Company OverviewCalpine Corporation stands as the leading generator of electricity in the United States, specializing in natural gas and geothermal resources. With a robust operational presence in competitive power markets, our fleet encompasses 76 power plants and one under construction, collectively contributing nearly 26,000 megawatts of generation...

  • Counter Sales Representative

    1 month ago

    Red Bank, United States Ferguson Full time

    Job Posting: Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of...

  • Counter Sales Representative

    2 months ago

    Red Bank, United States Ferguson Full time

    Job Posting: Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of...

  • Counter Sales Representative

    4 weeks ago

    Red Bank, United States Ferguson Enterprises, Inc. Full time $22

    Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From...

  • Customer Service Representative for Automotive Solutions

    2 weeks ago

    Red Bank, New Jersey, United States George Wall Ford Full time

    Position Overview:The Customer Service Representative for Automotive Solutions operates under the guidance of the Service Manager to facilitate service bookings, process customer payments for parts and service tasks, while interacting with clients in a courteous and professional manner.Employee Benefits:Comprehensive medical and dental insurance401k plan...

  • Lead Planning Analyst in Strategy and Planning

    4 weeks ago

    Red Bank, United States Atlantic Health System Full time

    Job DescriptionResponsibilities: Management Oversee onboarding and daily operations of analysts, ensuring success in team member learning and output Mentor and coach teams on trends and methodologies of strategy, planning, and analytics Partner with the Director of Planning to prioritize and assign work of the department, ensuring work is completed within a...