Current jobs related to Manager of Ticket Operations - Chicago - teamworkonline

  • Ticket Operations Manager

    1 month ago

    Chicago, Illinois, United States UNITED STATES SOCCER FEDERATION 1 Full time

    Job SummaryWe are seeking a highly skilled and experienced Ticket Operations Manager to join our team at the United States Soccer Federation. This role will be responsible for overseeing the ticketing operations for U.S. Soccer controlled matches, including event builds, ticket sales, and customer service management.Key ResponsibilitiesEvaluate and update...

  • Operations Associate 2nd Shift, Weekend

    3 days ago

    Chicago, United States Ticket Attendant LLC Full time

    Job DescriptionJob Description About the Operations Associate (2nd shift) role:As an Operations Associate, you'll be operating in a deadline-driven environment where the inventories that we handle have a ticking expiration date and the outcome of a sporting event determines the challenges that we will face the next day. Operations are the foundation of...

  • Chief Technology Officer for Chicago-Based Startup

    2 weeks ago

    Chicago, Illinois, United States Ticket Attendant Full time

    About Ticket AttendantTicket Attendant is a pioneering technology company based in Chicago, dedicated to revolutionizing the live sports, theater, and concert marketplaces. Our mission is to develop innovative automated solutions for our clients in the secondary market ticket selling industry, while capitalizing on market inefficiencies as a technology...

  • Head of Engineering for a Chicago-Based Tech Firm

    4 weeks ago

    Chicago, Illinois, United States Ticket Attendant Full time

    About Ticket AttendantTicket Attendant is a Chicago-based technology company that specializes in the live sports, theater, and concert marketplaces. Our mission is to build innovative solutions for our client base of secondary market ticket sellers and capitalize on market inefficiencies as a technology provider.We're a dynamic team that thrives in a...

  • Head of Engineering for Chicago based Startup

    2 weeks ago

    chicago, United States Ticket Attendant Full time

    Introduction to Ticket AttendantTicket Attendant is a Chicago-based technology company pursuing opportunities in the live sports, theater, and concert marketplaces. Headquartered in Wicker Park, our mission is to build automated solutions for our client base of secondary market ticket sellers, as well as capitalize on market inefficiencies as a technology...

  • Head of Engineering for Chicago based Startup

    1 month ago

    chicago, United States Ticket Attendant Full time

    Introduction to Ticket AttendantTicket Attendant is a Chicago-based technology company pursuing opportunities in the live sports, theater, and concert marketplaces. Headquartered in Wicker Park, our mission is to build automated solutions for our client base of secondary market ticket sellers, as well as capitalize on market inefficiencies as a technology...

  • Head of Engineering for Chicago based Startup

    5 months ago

    Chicago, United States Ticket Attendant Full time

    Introduction to Ticket AttendantTicket Attendant is a Chicago-based technology company pursuing opportunities in the live sports, theater, and concert marketplaces. Headquartered in Wicker Park, our mission is to build automated solutions for our client base of secondary market ticket sellers, as well as capitalize on market inefficiencies as a technology...

  • Head of Engineering for Chicago based Startup

    5 months ago

    Chicago, United States Ticket Attendant Full time

    Introduction to Ticket AttendantTicket Attendant is a Chicago-based technology company pursuing opportunities in the live sports, theater, and concert marketplaces. Headquartered in Wicker Park, our mission is to build automated solutions for our client base of secondary market ticket sellers, as well as capitalize on market inefficiencies as a technology...

  • Head of Engineering for Chicago-Based Startup

    2 weeks ago

    Chicago, Illinois, United States Ticket Attendant Full time

    About Ticket AttendantTicket Attendant is a Chicago-based technology company that specializes in building automated solutions for secondary market ticket sellers. Our mission is to capitalize on market inefficiencies and provide innovative technology to our clients.We're a dynamic team of 40 people, and we're on track to double our size every 2 years. Our...

  • Usher / Ticket Taker

    1 month ago

    Chicago, United States Madison Square Garden Entertainment Part time

    Responisbilities:As an Usher at the Chicago Theater you will promote positive guest/client experiences during the beginning (ingress), middle of event and show departure (egress).    Check aisles, rows, and seats prior to the house opening to ensure cleanliness. Alert Supervisor of any issues prior to opening. Check designated area to be sure all...

  • Ticket Booth Agent

    3 months ago

    Chicago, United States City Experiences Full time

    City Experiences is seeking Ticket Booth Agents for City Experiences operation in Chicago, IL.About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're...

  • Ticket Booth Agent

    4 days ago

    Chicago, Illinois, United States Hornblower Inc Full time

    About the OpportunityThe successful Ticket Office Agent will warmly greet guests and distribute boarding passes, answer questions, diligently collect payments and vouchers, and make reservations while maintaining an upbeat attitude.About YouThis person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.Essential Duties &...

  • High-Ticket Sales Professional

    2 weeks ago

    Chicago, Illinois, United States AK's Sales Services Full time

    Unlock Your Earning PotentialWe're seeking a skilled High-Ticket Sales Closer to join our dynamic sales team at AK's Sales Services. As a key player in our organization, you'll be responsible for closing high-value deals and driving revenue growth.Key Responsibilities:Make outbound calls to prospects and set qualified appointments.Manage CRM and move...

  • Operations Manager

    5 months ago

    Chicago, United States UG2 Full time

    The Operations Manager provides direct leadership and guidance to janitorial facilities operations. This pivotal role entails managing a diverse portfolio of accounts, to ensure that high level of cleanliness, quality, and service is achieved and maintained. The ideal candidate will excel in evaluating all systems comprehensively and developing both...

  • Treasury Operations Manager

    2 weeks ago

    Chicago, Illinois, United States Experis Full time

    About the RoleWe are seeking a highly skilled Treasury Junior Manager to join our team at Experis. As a key member of our Treasury Operations department, you will play a crucial role in supporting the treasury and back-office functions team.Key ResponsibilitiesProvide leadership and support to analysts, guiding them through complex treasury...

  • Operations Coordinator

    5 days ago

    Chicago, Illinois, United States Friends of the Children Full time

    About the RoleWe are seeking a highly motivated and organized professional to join our operations team at Friends of the Children. The Operations Coordinator will play a critical role in supporting the ongoing operations of the organization, ensuring that all functions are running optimally.Key ResponsibilitiesOrganizational Support (50%):Serve as the first...

  • Commercial Valet Operations Manager

    4 weeks ago

    Chicago, Illinois, United States LAZ parking Full time

    Job Title: Commercial Valet ManagerLAZ Parking is seeking a highly skilled and experienced Commercial Valet Manager to oversee the operations of our valet staff in Chicago. As a key member of our team, you will be responsible for ensuring 24/7 professional parking management and supporting the growth and development of our employees.Key Responsibilities:Lead...

  • Warehouse Operations Manager

    2 weeks ago

    Chicago, Illinois, United States NorthPoint Fresh Full time

    Warehouse Lead Opportunity at NorthPoint FreshWe are seeking a skilled and experienced Warehouse Lead to oversee and manage daily operations at our cold storage facility. As a key member of our team, you will be responsible for supervising a team of warehouse workers and ensuring the smooth functioning of our warehouse operations.Key Responsibilities:Assist...

  • Restaurant Operations Manager

    1 month ago

    Chicago, Illinois, United States Noodles & Company Full time

    Restaurant Assistant General Manager Job DescriptionNoodles & Company is seeking an exceptional Restaurant Assistant General Manager to join our team. As a key member of our restaurant management team, you will be responsible for leading a high-performing team, providing an uncommonly good experience for guests, and fostering a family-like atmosphere.Key...

  • Telecommunication Operations Specialist

    2 weeks ago

    Chicago, Illinois, United States Digital Direction Full time

    Job SummaryThis position is responsible for representing Digital Direction as the main operations contact for our existing and new customer base. The position offers virtual office (remote) and requires a minimum of 10+ years of high-level experience in a related field operations within a telecommunications company.Key ResponsibilitiesManage and support...

Manager of Ticket Operations

3 months ago

Chicago, United States teamworkonline Full time
Reports To: Senior Manager of Ticket Sales

Expectations:
The Chicago Red Stars are looking for a Manager of Ticket Operations to oversee all aspects of ticket services, including revenue management and inventory control. You will serve as a crucial liaison between the Ticket Sales and Service Teams, stadium staff, and all Chicago Red Stars associates, and ensure the highest level of customer service for internal and external stakeholders. Your role includes managing Matchday part-time staff and temporary employees to deliver exceptional service.

Responsibilities include but are not limited to: 
  • Design and implement price codes, ticket plans, promo codes, and other ProVenue programming needs. 
  • Process group and plan orders, and handle printing and payment of all ticket orders requested by the front office staff. 
  • Oversee the integration of new third-party ticketing systems and optimize new sales campaigns. 
  • Build and maintain positive working relationships with all Tickets.com Client Support staff. 
  • Collaborate with Tickets.com Client Support on software management, troubleshooting, event creation, marketing, and financial reporting. 
  • Assist in setting up, troubleshooting, and maintaining events in Tickets.com. 
  • Serve as a resource for all departments regarding ticketing. 
  • Provide timely daily, weekly, monthly, and match day reports as assigned by the Department Head, Club President, and NWSL League Office. 
  • Work with the Director of Accounting and Finance to track and produce ticket revenue reports for all events. 
  • Manage and fulfill all complimentary ticket requests. 
  • Analyze ticket demand and provide pricing recommendations to the department head. 
  • Schedule and manage all part-time ticket union staff in the box office on match day. 
  • Foster a culture of high-standard customer service. 
  • Act as the point of contact for all elevated customer service issues on match day. 
  • Assist with Will Call responsibilities and ticket troubleshooting on match day. 
  • Manage ticketing equipment, including scanners, printers, and box office laptops. 

Qualifications: 
  • Bachelor’s degree. 
  • 3+ years of ticket operations experience (Tickets.com experience strongly preferred). 
  • Advanced knowledge of Microsoft Excel. 
  • Experience with high-level, time-sensitive reporting. 
  • Ability to interact respectfully and communicate professionally with all public and departmental personnel via phone, written correspondence, and in person. 
  • Ability to work independently, be self-directed, and demonstrate initiative. 
  • Capable of managing daily and weekly work schedules without constant oversight. 
  • Experience handling cash and balancing deposits is a plus. 
  • Flexibility to work evenings, weekends, and holidays as required. 

Join us at the Chicago Red Stars and be part of a dynamic team committed to delivering outstanding experiences to our fans We value diversity and are committed to creating an inclusive environment for all employees.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.