Operations Coordinator
5 days ago
About the Role
We are seeking a highly motivated and organized professional to join our operations team at Friends of the Children. The Operations Coordinator will play a critical role in supporting the ongoing operations of the organization, ensuring that all functions are running optimally.
Key Responsibilities
- Organizational Support (50%):
- Serve as the first point of contact for visitors and callers, directing them to the appropriate person for assistance.
- Maintain the organization-wide calendar.
- Develop and maintain office procedures, including effective filing systems.
- Distribute month-end reports to leadership, including expense, credit card, and time reports.
- Distribute mail and order office supplies.
- Manage vendors for IT and facilities, including Convergence, T-Mobile, GPS, and building management.
- Complete other projects as assigned.
- Facilities (20%):
- Responsible for day-to-day facilities management, serving as the staff contact for all facility needs.
- Manage facilities operations, including scheduling meeting rooms.
- Develop systems for staff to communicate schedules and ensure rooms are set up for programs and events.
- Research, select, and manage contractors as needed.
- IT (30%):
- Set up computers and phones, install software, and manage email accounts.
- Troubleshoot IT problems, serving as the in-house desktop support person for simple tech issues.
- Work with the IT support firm, operating as the initial point of contact for staff on technology issues.
- Monitor the IT firm's work and manage tickets.
- Manage the coordination of phone and internet service vendors for the organization.
- Initiate new ideas for systems that could increase efficiency and enhance the use of technology for staff.
Requirements
- A minimum of three years' experience in an administrative or operations position.
- A valid Illinois driver's license, own vehicle, and safe driving record.
- Ability to cultivate and sustain relationships and work effectively with a wide variety of constituencies.
- Ability to represent the organization effectively and professionally to a wide variety of audiences.
- Ability to analyze, develop, propose, implement, and sustain solutions.
- Ability to solve problems, work in a team environment, manage several issues concurrently, and meet deadlines in a fast-paced, dynamic work environment.
Preferred Qualifications
- Completion of two years of college or more.
- Familiarity with nonprofit organizations.
- Basic knowledge of fundraising and events.
- Database experience.
- Experience working with children and families.
Compensation
Salary: $53,000
Competitive benefits, including health insurance, life insurance, 3 weeks of paid vacation, and 2 weeks of paid sick time per year.
We also offer a 401K Program with employer matching up to 4% after the initial 90 days of employment.
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