Head of Engineering for Chicago-Based Startup

2 days ago


Chicago, Illinois, United States Ticket Attendant Full time

About Ticket Attendant

Ticket Attendant is a Chicago-based technology company that specializes in building automated solutions for secondary market ticket sellers. Our mission is to capitalize on market inefficiencies and provide innovative technology to our clients.

We're a dynamic team of 40 people, and we're on track to double our size every 2 years. Our clients are ticket brokers, and our partners are secondary marketplaces. We're looking for a highly motivated individual to join our team as the Head of Engineering.

About the Head of Engineering Role

  • You will play a key role in shaping and growing the technical capabilities and culture of our organization.
  • You will be responsible for expanding and building our technology team in tandem with TA's growing market opportunity.
  • You will interact with senior leadership and project managers daily, in addition to managing our development team.
  • Our current engineering team consists of 5-7 C# and.NET developers, with a combination of local and remote arrangements. You will be expected to instill collaboration and best practices across different locales.
  • Business continuity is paramount to our core product, and a good fit is someone who enjoys building new systems while incrementally improving old ones.
  • As a lean team, you will be asked to wear multiple hats. Firefighting, exchange migrations, and information security are examples of critical functions within the scope of this role.
  • You will be responsible for unifying different tools and codebases into a more scalable core product in the early days, and you will be relied upon for input to company strategy as you gain familiarity with the ticket technology landscape.
  • Management experience is desired, but strong individual contributors with an aptitude and desire to lead will be equally considered.

About You

  • Advanced skills in C#,.NET programming. Full-stack development experience is a plus.
  • 5+ years' experience contributing to the architecture and design (design patterns, reliability, scaling) of new and existing software
  • 5+ years' experience working with modern, distributed web applications (API design, microservices)
  • MVC, Web API, Entity Framework, ETL, MSSQL
  • Experience in project management, design and architecture of successful applications
  • Experience with technical recruiting

Additional Information

  • Industry experience is not necessary, but a plus.
  • Local hires only for this lead role. Our engineering team is utilizing a hybrid work model with two required in-office days per week.
  • TA is a diverse workplace that is committed to inclusion. We offer our employees great health insurance, PTO, annual raises and other benefits.


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