System Integration Analyst
3 weeks ago
What you'll do:
• Performs research, diagnosis, configuration, testing and implementation to meet deliverables required within expected SLA.
• Facilitates and/or participates in calls with internal customers, external customers, vendors and third party IT support staff.
• Conducts testing of generated and/or third party delivered data files including data analysis, system(s) configurations, etc. Testing may include multiple iterations as Systems Implementations Analyst works through various solutions to determine appropriate solution(s).
• Collaborates with Sales, Customer Success Managers, Product Management and Engineering teams to deliver information and solutions that meet customer requirements.
What experience you need
• Bachelor's degree in computer science, computer information systems or a related field or equivalent experience.
• 3-5 years of ETL experience collecting, processing and analyzing data feeds including error analysis and resolution involving internal and/or external customers
• Strong analytical background requiring detailed data analysis
• Experience with relational database structures and systems.
• Strong SQL background including the ability to read and write complex queries.
• Knowledge and/or experience with JavaScript, Perl or another commonly known programming language is beneficial.
• Understand and possess the ability to apply project life-cycle methodology
What could set you apart
• Ability to make independent decisions that could potentially impact a wide range of customers or operational processes
• Ability to communicate complex technical issues to non-technical customers and internal stakeholders
• Ability to independently manage time and prioritize workload
• Exercise sound professional judgment in analysis of problem
• Excellent verbal and written communication skills, including strong questioning and listening , ability to look beyond obvious answers and understand the impact on other areas
• Ability to report on project requirements/objectives as appropriate to Project Manager and Leadership Team
• Ability to communicate requirements to third party software vendors
• Understand customer business requirements
• Understand importance of information security
• Ability to create and update written documentation
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