Food & Beverage Manager

2 months ago

Scottsdale, United States The Scottsdale Resort & Spa Full time
Job Summary

Oversees all Food and Beverage operations, including restaurant, room service and lounge including greeting and escorting guests to tables, supervising all staff, and maintaining a courteous and efficient operation to deliver quality product and service to restaurant customers.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards Effectively control the flow of customers and the interaction between the front and back-of-house throughout service Ensure Team Members maximize all sales opportunities Ensure Team Members consistently maintain brand standards and high levels of customer service Handle all customer inquiries in an appropriate and professional manner Accurately manage all transactions during service Manage Team Member schedules, stock, and wastage levels Assist Restaurant Manager/F&B Director in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff for the efficient operation of the outlet. Maintain outlet scheduling and payroll. Organizing and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count, daily specials, promotions, and menu changes. Meet and greet guests as they arrive, escort them to their table, and present menus. Answer telephones in a clear voice, coordinate and document reservations. Maintain communication with all departments and attend relevant meetings. Participate in marketing efforts of restaurants, assist in creating menus, survey competition and report food trends. Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet. Maintain profitability of outlet to support overall hotel operations. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies and stocking shelves. Ensure maintenance of equipment by calling for repairs and training staff on proper use. Support the entire Food and Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations, and marketing. Provide clean and safe environment by assigning and assisting with cleaning. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to manager. Reports accidents, injuries, near-misses, property damage or loss to manager. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook). Perform any related duties as requested by manager. Assists other Restaurant Personnel when need. Knowledge, Skills & Abilities Thorough knowledge of Food outlet operations including foods, supervisory aspects, service techniques, and guest interaction. Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Hold a current Food Handler Card Ability to work under pressure and deal with stressful situations during busy periods. Knowledge of the appropriate table settings and service ware. Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions. Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. Ability to remember, recite and promote the variety of menu items. Ability to operate beverage equipment, e.g., coffee maker. Physical Demands Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Lifting Thirty (30) pounds maximum. Constant standing & walking required Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. Benefits
  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Hospitality Online

  • Food and Beverage Operations Manager

    3 days ago

    Scottsdale, Arizona, United States Hyatt Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Food and Beverage Operations Manager to join our team at Hyatt Hotels. As a key member of our hospitality team, you will be responsible for leading our food and beverage operations, ensuring exceptional customer service, and driving business growth.Key ResponsibilitiesLead and manage a team of food...

  • Manager, Food

    3 months ago

    SCOTTSDALE, United States Great Wolf Lodge Full time

    Pay: $0 per year - $0 per year The Lodge Food & Beverage Manager understands and leads the daily operations of multiple F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment. The F&B Manager’s key responsibilities include upholding brand standards in food safety/sanitation,...

  • Food and Beverage Operations Manager

    1 week ago

    Scottsdale, Arizona, United States HCW Defunct Full time

    Job OverviewThe Food and Beverage Operations Manager plays a crucial role in ensuring exceptional, friendly, and efficient service across various dining venues. This includes overseeing operations in multiple outlets while adhering to budgetary constraints regarding payroll and operational costs. As a member of our esteemed team, you will contribute to...

  • Food & Beverage Operations Supervisor

    1 week ago

    Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

    Job Overview:The Food & Beverage Operations Supervisor at HCW Management Consultants LLC is tasked with ensuring exceptional, welcoming, and efficient service across various dining and beverage venues. This includes overseeing operations in the Restaurant, Bar & Pool, and Room Service, while ensuring compliance with budgeted labor and operational costs. Your...

  • Food and Beverage Server

    1 week ago

    Scottsdale, Arizona, United States Troon International Full time

    Position Title: ServerJob Category: Food & BeverageRequisition Number: SERVE002839Overview:Troon International is pleased to present an outstanding career opportunity for the role of Server. Ideal candidates will excel in a service-oriented atmosphere and demonstrate a commitment to delivering exceptional hospitality.Key Responsibilities:Prepare the dining...

  • Food and Beverage Server

    1 week ago

    Scottsdale, Arizona, United States Troon International Full time

    Position Title: Server/BartenderJob Category: Food & BeverageRequisition Number: SERVE002124Overview:The Rocks Club is pleased to present an outstanding career opportunity for the role of Server/Bartender. Ideal candidates will excel in a dynamic hospitality setting and prioritize delivering exceptional service to the clubs managed by Troon International.Key...

  • Food and Beverage Operations Manager

    1 week ago

    Scottsdale, United States Marriott Full time

    Job Number 24150327Job Category Food and Beverage & CulinaryLocation Scottsdale Marriott at McDowell Mountains, 16770 North Perimeter Drive, Scottsdale, Arizona, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY   Supervises daily Food and Beverage (F&B) shift operation and monitors compliance...

  • Food and Beverage Server

    4 days ago

    Scottsdale, Arizona, United States Troon Golf, L.L.C. Full time

    Position Overview: The Food and Beverage Server is responsible for delivering exceptional service to all patrons upon their arrival. Key Responsibilities: 1. Greet guests promptly and provide immediate attention to their needs. 2. Present and explain the daily specials to enhance the dining experience. 3. Address inquiries regarding menu items and offer...

  • Food and Beverage Service Representative

    20 hours ago

    Scottsdale, Arizona, United States AEG Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Food and Beverage Server to join our team at AEG. As a Food and Beverage Server, you will be responsible for providing exceptional service to our guests, ensuring that their dining experience is memorable and enjoyable.Key ResponsibilitiesGreet and Welcome Guests: Greet all arriving guests at...

  • Food and Beverage Ambassador

    13 hours ago

    Scottsdale, Arizona, United States AccorHotel Full time

    Job Summary:We are seeking a highly skilled and experienced Food and Beverage Ambassador to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for providing exceptional service and cuisine to our guests, ensuring a memorable experience that exceeds their expectations.Key Responsibilities:Provide Professional...

  • Food and Beverage Server

    5 days ago

    Scottsdale, Arizona, United States Troon Golf, L.L.C. Full time

    Position Overview: The Food and Beverage Server is responsible for providing exceptional service to all patrons. Key Responsibilities: 1. Greet guests promptly upon their arrival and ensure they feel welcomed. 2. Present and explain the daily specials to enhance the dining experience. 3. Address any inquiries regarding menu items and provide thoughtful...

  • Food and Beverage Specialist

    13 hours ago

    Scottsdale, Arizona, United States Troon International Full time

    Job SummaryTroon International is seeking a highly motivated and customer-focused Server to join our team at The Clubs at St. James. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key ResponsibilitiesProvide immediate attention to all guests upon seating and...

  • Assistant Food

    2 weeks ago

    Scottsdale, United States Talking Stick Resort Full time

    Job Title: Assistant Food and Beverage ManagerDepartment: Food & BeverageFLSA Status: ExemptReports To: Orange Sky Restaurant ManagerSummaryUnder the direction of the Restaurant Manager or Beverage Manager, assists in the management and operation of a food and/or beverage outlet in the Food and Beverage Department.Supervisory ResponsibilitiesDirectly...

  • Food and Beverage Server/Barista

    1 week ago

    Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

    POSITION SUMMARY The Food and Beverage Server/Barista plays a crucial role in delivering exceptional service by taking customer orders for food and beverages, serving items, preparing detailed checks, and processing payments when necessary. This position may also involve additional responsibilities such as guiding guests to their tables, serving patrons at...

  • Server - Food and Beverage Professional

    12 hours ago

    Scottsdale, Arizona, United States AEG Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Food and Beverage Server to join our team at TPC Scottsdale. As a Food and Beverage Server, you will be responsible for providing exceptional service to our guests, ensuring that their dining experience is memorable and enjoyable.Key ResponsibilitiesGreet and Serve Guests: Greet all arriving...

  • Food and Beverage Attendant

    4 days ago

    Scottsdale, Arizona, United States Troon Golf, L.L.C. Full time

    Position Overview: The Server/Bartender plays a crucial role in ensuring a delightful experience for all patrons. Key Responsibilities: 1. **Guest Engagement:** Provide prompt and attentive service to all guests upon their arrival. 2. **Menu Knowledge:** Clearly articulate the daily specials and answer any inquiries regarding menu offerings. 3....

  • Food and Beverage Service Associate

    1 week ago

    Scottsdale, Arizona, United States Marriott International Inc Full time

    Job OverviewAt Marriott International Inc, we believe in creating exceptional experiences for our guests that go beyond just dining. Our Food and Beverage Service Associates play a crucial role in ensuring that our operations run seamlessly.Key ResponsibilitiesAssist in setting up dining areas to create a welcoming atmosphere.Support kitchen staff by...

  • Food and Beverage Server/Barista

    1 week ago

    Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

    POSITION OVERVIEW The Food and Beverage Server/Barista plays a crucial role in delivering exceptional service to guests by taking food and drink orders, serving items, preparing detailed checks, and processing payments when necessary. This position may also involve additional responsibilities such as guiding guests to their tables, serving patrons at...

  • Food and Beverage Server/Barista

    1 week ago

    Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

    POSITION SUMMARY The Food and Beverage Server/Barista plays a crucial role in delivering exceptional service to guests by taking food and drink orders, serving items, preparing detailed checks, and processing payments when necessary. This role may also involve additional responsibilities such as guiding guests to their tables, serving patrons at counters,...

  • Food and Beverage Service Support Specialist

    1 week ago

    Scottsdale, Arizona, United States Marriott International Inc Full time

    POSITION OVERVIEWAt Marriott International, we believe that our roles extend beyond simply serving meals; we strive to create unforgettable experiences for our guests, complemented by exceptional food and beverage offerings.As a Food and Beverage Service Support Specialist, you will proactively engage in a variety of tasks to ensure seamless operations...