Education Manager, Field and Events
4 weeks ago
The Education Manager of Field and Events is responsible for developing the education initiatives and event strategies for multiple global brand objectives to be executed by regional trainers and field teams in the US market. This role includes both independent and collaborative work. The ideal candidate has an extensive understanding of make-up and passion for fragrance, a positive, solution-oriented attitude, prefers detailed-oriented work and thrives on the retail environment. Facilitation experience in classroom and virtual environments, self-motivation and engaging public speaking abilities are critical. This role will support our prestige portfolio which includes Carolina Herrera, Rabanne, and Jean Paul Gaultier.
What you'll get to do• Develop and plan field-facing educational and training materials, including videos, content, and presentations that define the brand essence and outline product details for multiple brands
• Plan, coordinate and execute advanced seasonal training seminars
• Create and implement educational programs, including launch strategies, pillar support, and field implementation, to build and enforce Train the Trainer initiatives
• Manage the operational effectiveness of educational programs in alignment with marketing strategies, ensuring market growth
• Collaborate with the field sales team to align trainings and events with the brand’s financial objectives
• Plan, allocate, and manage products, collateral, and equipment for ongoing trainings and events
• Evaluate and modify training content to meet business needs, maintaining training budget and materials inventory
• Create and establish education materials on product knowledge, display concepts, sales techniques, promotion programs, and system/procedural requirements
• Conceptualize, create, and launch elevated event experiences
• Lead, motivate, and develop Beauty Advisors and Makeup Artists, serving as a role model in image and professionalism
• Build on-the-job education at counters through face-to-face coaching sessions that reenforce seasonal training objectives
• Honor commitments and behaves consistently
• Set high workplace standards, values, and expectations; provides clear direction, priorities, and required results
• Have extensive knowledge, especially in makeup, and experience with US retailers
• Are responsible for curriculum delivery and strategy, setting team performance objectives, and clear communication
• A meticulous multitasker with experience in organizing, designing, and presenting market trainings from brief to execution
• Proficient in Microsoft Word, Excel, PowerPoint; ability to customize presentations and incorporate videos
• USA field and/or industry experience (a plus)
• Strong presentation and coaching skills
• Experience working within multicultural environments (a plus)
• Experience in training and presenting at large-scale events
• Knowledge of Digital Education
• Expertise in Makeup/Fragrance, Luxury/Prestige Brands
• Ability to travel roughly 20% of the time
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
- Hybrid work policy
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