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Associate Director, Employer Segment Strategy Lead
2 months ago
The Employer Segment Strategy Lead is responsible for the development of above-brand segment strategies and tactics related to Employer customer segment. The incumbent will support the customer facing account team and OCAR/payer marketing. This role will serve as an expert on segment trends, customer needs, and business opportunities specific to the Employer segment inclusive of Employers, Employer Coalitions, Employee Benefit Consultants, and other stakeholders.
The position will be reporting to the Executive Director of Intergrated Account Management (IAM) Strategic Insights. This is a HQ-based role if you live in the North Wales, PA area or remote if you live other places in the US.
Key Responsibilities include and may not be limited to:
- Address strategic questions as part of in-depth assessment of customer segment (market segmentation, leverage points and gaps/opportunities) to address current and future market evolution
- Provide input into brand/payer marketing teams for them to incorporate segment trends, customer point of view and related implications into planning and strategy
- Monitors the US Healthcare environment related to Employer segment to understand how our access, pricing & contracting decisions may impact future affordability, access and utilization of the near-term pipeline and current portfolio
- Serve as internal expert on segment-specific trends, related business models, and voice of the customer
- Support above-brand segment engagement strategies and associated resources for Corporate Account Executive customer-facing team; work closely with OCAR/Payer Marketing, legal and compliance, promotion points, and other stakeholders for feedback and insight on execution
- Manages our company relationship with outside actuarial and consulting services in areas for major customer segments
- Support Account Management evolution within the US commercial organization
Qualifications:
Minimum Requirements:
- BA/BS Degree
- 5 or more years of experience, which can be a combination of marketing, marketing/sales support, account management/sales
- Understanding of macro-US healthcare trends and stakeholders
- Proven ability to lead across diverse stakeholders
- Ability to influence disparate teams without formal reporting authority
- Strategic planning and business planning skills
- Knowledge of employer, coalition, and benefit consultant sector
- Ability to learn quickly and to assess a variety of scenarios, strategically and operationally
- Demonstrated project management skills
- Travel the amount of time the role requires (30%)
- Ability to work at the North Wales (Upper Gwynedd), Pennsylvania office at least 3 days per
Preferred Qualifications:
- MBA or other advanced degree
- Experience working in a director-level human resources role or as an employee benefits consultant
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.
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Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
25%
Flexible Work Arrangements:
Not Applicable
Shift:
1st - Day
Valid Driving License:
Yes
Hazardous Material(s):
n/a
Job Posting End Date:
08/2/2024
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
