Vice President, GI Head of Distribution

6 months ago

Newark, United States Prudential Financial, Inc. Full time
Job Classification:
Sales - Sales

Purpose of the Position

The Head of Distribution, Group Insurance will be the strategic and operational partner to the new President of Group Insurance (GI) assisting him, and his leadership team, in driving sustainable and profitable growth. This leader will drive disciplined growth in Life, Absence, Disability, Voluntary Benefits, and Medical Stop Loss with an acute focus on expanding Premier Accounts and Voluntary Benefits Market share.

This individual will have a forward-thinking, transformational mindset and be able to lead and influence at both the business unit and enterprise level.

Key Responsibilities

The Head of Distribution is responsible for leading all aspects of new sales and customer relationship management (CRM) in the National Accounts and Premier Market (middle market) segments, strategic partnerships and relationship management, as well as distribution excellence.

Manage of team of five including a Head of Sales, a Head of CRM, a Head of Strategic Partnerships, a Head of Distribution Excellence and a Head of Medical Stop Loss.
  • Ensure a decisive, outcome-oriented, customer-centric culture of accountability and ownership committed to profitable growth and enterprise goals.
  • Implement best practices and establish success metrics to ensure profitable growth and new and existing customer satisfaction.
  • Partner with product, actuarial, finance, compliance, risk, marketing, claims, operations, and vendor management to review performance and to determine appropriate changes to meet GI and enterprise goals.
  • Deliver data-driven insights to support strategic direction and business prioritization, and to drive competitive advantages.
  • Represent Prudential's capabilities in the marketplace and gather input from key external stakeholders to incorporate into strategic and operational decision-making.
  • Gather competitive intelligence to assist the business in better understanding the product landscape and market trends related to pricing, benefit offerings, marketing, market share, and customer experience.
  • Collaborate with peers in technology, operations, and product in GI and the enterprise to transform CX.
  • Lead, develop, retain, and recruit top distribution talent.

The Candidate
  • Significant, successful distribution (sales, CRM) leadership experience at scale in U.S. Group Insurance, Employee Benefits, Voluntary Benefits, Worksite, etc.
  • Strong, credible distribution reputation relationships in traditional markets and channels as well as in adjacent markets and emerging channels of customer acquisition.
  • Financial acumen and a broad understanding of the financial drivers of Group Insurance and Voluntary Benefits products and services.
  • Strategic, to include thoughtful points of view regarding new products, segments, technology, partners, etc.
  • Collaborative
  • Customer-centric
  • Outcome-oriented
  • Decisive
  • Inspirational
  • Demonstrated ability to lead, develop, retain, and recruit top distribution talent with a metrics-based approach to performance management.
  • Proven relationship building and collaboration skills; ability to influence and drive outcomes in large, complex, matrixed organizations.
  • Technologically knowledgeable and operationally savvy; innovative.
  • Enterprise mindset beyond functional and segment responsibilities alone; enterprise succession potential and executive-level leadership agility.
  • Superior oral and written communication skills
  • Bachelor's Degree or equivalent experience


Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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