Account Manager

2 weeks ago

Billings, United States Nemont Full time

Location: This position may be located in Billings or Worden, MT.


Job Summary: This position is responsible for developing and maintaining a robust sales funnel and selling voice, data and wireless communication products and services to prospective clients. This position is also responsible for managing the accounts after the sale to ensure customer satisfaction with Nemont. This position is responsible for exceeding customer’s expectations while overseeing projects and the business relationship. By acting as a liaison for internal and external communications within the Nemont territory, this position will ensure a positive customer relationship.


Essential Job Duties and Responsibilities

  • Promote Nemont’s products and services.
  • Contact Businesses and Residential when needed within the Nemont service territory, perform needs analysis, recommend technology based solutions based on Nemont Voice, Data, Internet and Wireless services. Responsible for the initial configuration of all products and services, which may require written proposals or product demonstrations as required. May be required to pass product exams (at a defined proficiency level) regarding product and service offerings.
  • Answers customer inquiries as to type and availability of services the Company offers.
  • Following the client’s agreement to purchase, prepare all necessary contract documentation and accurately complete the sales hand-off package. During this process the Account Manager will interface with other departments within Nemont to ensure customer satisfaction with services provided.
  • Monitor progress with customers to ensure on-time delivery of services and customer satisfaction.
  • Maintain ongoing customer relationships with periodic telephone and premise visits to ensure ongoing customer satisfaction with all services purchased from Nemont. This includes keeping customers informed of current upgrade offerings or changes to their telecommunication services.
  • Provide feedback to the Company regarding customer concerns and ensure customers have accurate and timely responses.
  • Collaborate with other Company departments to ensure the successful launch and acceptable performance of solutions.
  • Create and maintain accurate records of customer activities including but not limited to customer visits, pending sales funnel, and sales proposals using Nemont CRM tools. Provide regular status reports and manage progress of tasks and projects on behalf of the customer across all involved departments.
  • Respond to customer inquiries and problem solving in a professional and effective fashion.
  • Act as a resource in resolving customer issues by utilizing excellent product and process knowledge and strong skills in negotiating and selling.
  • Make professional visits to assigned customers on behalf of Company to identify concerns and ensure customer satisfaction.
  • Must be able to maintain complete confidentiality of customer records and maintain complete confidentiality of other company information.
  • Develop and maintain a Sales Pipeline/Funnel sufficient in size to meet or exceed assigned sales targets and capture new revenue growth through new business, prior customer win back and other business generating activities.

Additional Job Duties and Responsibilities

  • Perform other duties and responsibilities as required to fulfill job function or as assigned.
  • Consistently comply with CPNI (Customer Proprietary Network Information) rules.
  • Develop and deliver sales presentations and close sales in a professional and effective manner by:
    • Developing sales and marketing proposals for customers on technical products & services.
    • Making presentations to potential customers.
    • Developing technical presentations & workshops.
    • Maintaining up-to-date awareness of activities, industry trends & government regulations.
    • Making regular sales calls to develop relationships and follow up on leads.
    • Establishing long-term, ongoing repeat relationships.
    • Acting to close deals & finalize contracts.
    • Meeting established sales quotas and revenue goals.
    • Resolving problems with products and services.


Knowledge, Skills, and Abilities or Willingness to Learn Within 3 Months:

  • Company policies, procedures, products and services.
  • General office practices and procedures.
  • Time management and organizational skills.
  • Marketing and sales practices and principles.
  • MS Office Suite
  • Key Systems
  • Data Networking (LAN/WAN)
  • Cabling Standards
  • Wireless
  • Soft Switching
  • Broadband
  • Internet
  • VOIP

Skills:

  • Sales, Presentation, and Interpersonal Skills
  • Verbal and Written Communication Skills
  • Write, Edit, Proofread and Finalize Original Material
  • Gather and Report Data and Produce Statistical Reports
  • Operate Office Equipment

Abilities:

  • Work independently and within a team.
  • Sell products and services effectively.
  • Think analytically and be a problem solver.
  • Communicate effectively, both in writing and in speaking, with customers, co-workers, and various business contacts in a courteous and professional manner.
  • Work completely and accurately under time constraints and deadlines.
  • Read, analyze, and interpret reports.
  • Provide excellent customer service.
  • Work in a safe and effective manner.
  • Hold a valid Driver License with acceptable driving record.
  • Travel as required.

Education/Experience

Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills and abilities would be:

Bachelor’s degree in marketing, business, telecommunications, or related field; 2 to 3 years of telephone industry experience, including 1 to 2 years of outside sales experience.

  • Account Manager

    3 weeks ago

    Billings, Montana, United States US Foods, Inc. Full time

    Job SummaryUS Foods, Inc. is seeking a highly motivated and results-driven Account Manager to join our team. As an Account Manager, you will be responsible for developing and maintaining existing accounts through personal visits and follow-up on a systematic basis.Key ResponsibilitiesDevelop and maintain existing accounts through personal visits and...

  • Account Manager

    2 weeks ago

    Billings, Montana, United States Sysco Full time

    Job Summary: This role supports the growth of Sysco's customer base by managing customer relationships and providing exceptional customer service. The Account Manager will partner with internal teams to deliver a positive customer experience and drive business outcomes.Duties and Responsibilities:Manage assigned customers and handle last mile activities to...

  • Account Manager

    1 month ago

    Billings, United States Sysco Full time

    Company:   US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 59101 Minimum Level of Education: High School or Equivalent Minimum Years of Experience: 8 Years Employment Type: Full Time Travel Percentage:   Up to 50% COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco’s actual pay range but is...

  • Account Manager

    1 month ago

    BILLINGS, United States Sysco Full time

    Company:  US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:59101Minimum Level of Education:High School or EquivalentMinimum Years of Experience:8 YearsEmployment Type:Full TimeTravel Percentage:  Up to 50%COMPENSATION INFORMATION:The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and...

  • Account Manager

    2 months ago

    BILLINGS, United States SYSCO Full time

    Company:  US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code:59101Minimum Level of Education:Bachelor’s DegreeMinimum Years of Experience:8 YearsEmployment Type:Full TimeTravel Percentage:  Up to 50%COMPENSATION INFORMATION:The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided...

  • Account Growth Manager

    2 weeks ago

    Billings, Montana, United States US Foods Full time

    Job SummaryWe are seeking a highly skilled Senior Account Executive to join our team at US Foods. As a key member of our sales team, you will be responsible for driving sales growth, expanding our customer relationships, and delivering exceptional service to our clients.Key ResponsibilitiesAccount Development: Develop and maintain existing accounts through...

  • Sales Account Manager

    2 weeks ago

    Billings, Montana, United States US Foods Full time

    Job SummaryAs a Sales Account Manager at US Foods, you will be responsible for driving sales growth, item and category penetration, and profitability of assigned customer relationships. You will coordinate and lead efforts of the Customer Service Representative and Account Coordinator as a unified sales team to ensure optimal account service and alignment...

  • Account Manager

    3 weeks ago

    Billings, Montana, United States Grand Canyon Education, Inc. Full time

    About the RoleWe are seeking a highly motivated and results-driven Account Executive to join our team at Grand Canyon Education, Inc. As an Account Executive, you will play a critical role in driving business growth and revenue expansion in the Billings, MT territory.Key ResponsibilitiesDevelop and Execute Sales Strategies: Identify and implement...

  • Account Manager

    1 day ago

    Billings, Montana, United States Grand Canyon Education, Inc. Full time

    About the RoleWe are seeking a highly motivated and results-driven Account Executive to join our team at Grand Canyon Education, Inc. As an Account Executive, you will play a critical role in driving business growth and expanding our presence in the post-secondary education sector.Key ResponsibilitiesDevelop and execute strategic plans to identify and pursue...

  • Account Manager

    2 weeks ago

    Billings, Montana, United States Grand Canyon Education, Inc. Full time

    About the Role:Grand Canyon Education, Inc. is a leading provider of educational services to the post-secondary education sector. We are seeking a highly motivated and results-driven Account Manager to join our team and play a key role in driving business growth and student success.Key Responsibilities:Develop and execute strategic plans to drive business...

  • Account Manager

    4 weeks ago

    Billings, United States Nemont Full time

    Location: This position may be located in Billings or Worden, MT. Job Summary: This position is responsible for developing and maintaining a robust sales funnel and selling voice, data and wireless communication products and services to prospective clients. This position is also responsible for managing the accounts after the sale to ensure customer...

  • Account Manager

    4 weeks ago

    Billings, United States Nemont Full time

    Location: This position may be located in Billings or Worden, MT. Job Summary: This position is responsible for developing and maintaining a robust sales funnel and selling voice, data and wireless communication products and services to prospective clients. This position is also responsible for managing the accounts after the sale to ensure customer...

  • Account Manager

    2 days ago

    Billings, Montana, United States Townsquare Media Full time

    Job OpportunityWe are seeking a highly motivated and results-driven Account Executive to join our team at Townsquare Media. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and developing effective marketing strategies to drive growth and...

  • Account Manager

    3 weeks ago

    Billings, United States Border States Electric Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.This position will be located in: Billings , MT Job Summary Supports the functions of the Sales & Marketing Departments within BSE in...

  • Senior Account Development Manager

    2 weeks ago

    Billings, Montana, United States US Foods, Inc. Full time

    Job SummaryUS Foods, Inc. is seeking a highly skilled Senior Account Development Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining existing accounts, driving sales growth, and building strong relationships with customers.Key ResponsibilitiesDevelop and execute account plans to drive sales...

  • Senior Account Development Manager

    3 weeks ago

    Billings, Montana, United States US Foods, Inc. Full time

    Job SummaryUS Foods, Inc. is seeking a highly skilled Senior Account Development Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining existing accounts, driving sales growth, and building strong relationships with customers.Key ResponsibilitiesDevelop and execute account plans to drive sales...

  • Strategic Account Manager

    3 weeks ago

    Billings, Montana, United States Johnson Controls Full time

    About the RoleWe are seeking a highly motivated and experienced Strategic Account Manager to join our National Sales team at Johnson Controls. As a key member of our team, you will be responsible for developing and expanding existing and new national accounts within a defined territory.Key ResponsibilitiesDevelop and execute sales strategies to drive new...

  • Financial Accounting Manager at Montana Society of CPAs

    4 weeks ago

    Billings, Montana, United States Montana Society of CPAs Full time

    FINANCIAL ACCOUNTING MANAGERThe Montana Society of CPAs is in search of a Financial Accounting Manager to become a vital part of our dedicated team. This position will report directly to the Controller and will oversee a variety of accounting operations within the organization.KEY RESPONSIBILITIES:Monthly reconciliation of balance sheet accounts in...

  • Strategic Account Manager

    5 days ago

    Billings, Montana, United States Johnson Controls Full time

    Unlock Your Career Potential in Sales with Johnson ControlsAre you a seasoned sales professional looking for a new challenge? Do you have a passion for commercial electronic security and a drive to succeed? We're seeking a highly motivated and experienced Strategic Account Manager to join our National Field Sales team.About the RoleAs a Strategic Account...

  • Strategic Account Manager

    4 months ago

    Billings, United States Johnson Controls Full time

    Remote National Field Sales Role - Live Anywhere in the posted US Western States Are you in Electronic Security Sales, or a Security Program Manager, or a Security Project Manager who is looking for that next step in your career? Why not build your best career future in SALES with the Johnson Controls Strategic National Accounts team? As a global...