Front Office Supervisor

1 month ago

Arlington, United States Le Méridien Arlington Full time
DescriptionLe Meridien, Arlington Hotel

Is looking for people that have a passion to serve others and model our culture and foundation based on Concord Hotels five Cornerstones: Quality, Integrity, Community, Profitability, and Fun.

As well as Marriott’s values: We put people first, We Pursue Excellence, We embrace change, and We serve our world.FRONT OFFICE SUPERVISOR

Position Summary:

To assist guests efficiently, courteously, and professionally in Front Desk related functions. To maintain high standards of service, and hospitality. To perform assigned tasks such as scheduling and ensuring that all GSRs are maintaining high levels of customer service.

Essential Functions:

Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and manage special requests. Monitor room availability and offer AGM and GM assistance in yield management and restrictions. Manage safe deposits by guests per established procedures. Keep the lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security procedures. Offer and effectively manage requests for wake-up calls. Know how to clean guestrooms to standards. Clean back-office area as requested by management. Open and close shift, make cash drops. Ensure all credit cards, cash, and change funds are balanced throughout each shift. Inform management of any guests or systems related complaints or problems. Communicate with incoming staff and management by logging pertinent information in the pass on log. Keep maintenance informed of all maintenance needs. Pass on guest lost and found inquiries to management or Guest Room Supervisor. Assist in marketing effort by assisting in sales blitzes. Must always wear proper uniform and nametag in accordance with the Standards of Appearance. Prepare daily deposits, comparing deposited monies to funds reported at desk, and follow up on any discrepancies. Complete weekly front desk scheduling based on forecasted occupancy due on each Wednesday of the week. Must be able to cover any call-off shift as per proper chain of command. Perform other duties as assigned by management, of which the employee is capable.

Education and Experience:

Previous hotel front desk experience.

Skills and Abilities:

Ability to stand for a prolonged period of time. Ability to work in a fast-paced environment. Ability to maintain control and composure in difficult situations and exhibit good judgement. Excellent communication and interpersonal skills.

Why Concord?

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Le Meridien, Arlington Hotel

1121 19th Street North Arlington, Va.

Le Meridien, Arlington Hotel website

Source: Hospitality Online

  • Front Office Supervisor

    3 weeks ago

    Arlington, United States Embassy Suites by Hilton Crystal City National Airport Full time

    DescriptionThe Embassy Suites by Hilton Crystal City National Airport is looking for a Front Office Supervisor to join their guest services team! This beautiful, 269-suite hotel is less than two miles from Reagan National Airport within a mile of the Pentagon City, Crystal City Shops, and the Pentagon City Metro station. A Front Office Supervisor is...

  • Front Office Supervisor

    3 weeks ago

    Arlington, Virginia, United States Embassy Suites by Hilton Crystal City National Airport Full time

    The Embassy Suites by Hilton Crystal City National Airport is looking for a Front Office Supervisor to join their guest services team This beautiful, 269-suite hotel is less than two miles from Reagan National Airport within a mile of the Pentagon City, Crystal City Shops, and the Pentagon City Metro station. A Front Office Supervisor is responsible for...

  • Front Office Supervisor

    1 month ago

    Arlington, United States Embassy Suites by Hilton Crystal City National Airport Full time

    DescriptionEmbassy Suites by Hilton Crystal City National Airport is seeking a Front Office Supervisor to join the Front Office team! This hotel is located Between DCA airport and the Pentagon! Find us less than two miles from Reagan National Airport, with a free shuttle there and back!Our ideal candidate would have at least 2 years' experience as a Guest...

  • Front Office Supervisor

    1 month ago

    Arlington, Virginia, United States Embassy Suites by Hilton Crystal City National Airport Full time

    Embassy Suites by Hilton Crystal City National Airport is seeking a Front Office Supervisor to join the Front Office team This hotel is located Between DCA airport and the Pentagon Find us less than two miles from Reagan National Airport, with a free shuttle there and backOur ideal candidate would have at least 2 years' experience as a Guest Service Agent or...

  • Front Office Supervisor

    1 month ago

    Arlington, Virginia, United States Le Méridien Arlington Full time

    Le Meridien, Arlington HotelIs looking for people that have a passion to serve others and model our culture and foundation based on Concord Hotels five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. As well as Marriott's values: We put people first, We Pursue Excellence, We embrace change, and We serve our world.FRONT OFFICE...

  • Front Office Supervisor

    3 days ago

    Arlington, Virginia, United States Remington Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Remington. As a key member of our hotel operations, you will be responsible for ensuring the smooth day-to-day functioning of our front office, providing exceptional guest service, and leading a team of front desk agents and supervisors.Key...

  • Front Office Supervisor

    20 hours ago

    Arlington, Virginia, United States Concord Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Concord Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient check-in and check-out process, and maintaining high standards of hospitality.Key...

  • Front Office Supervisor- Holiday Inn Arlington @ Ballston

    3 months ago

    Arlington, United States Remington Full time

    Job DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to...

  • Hotel Front Desk Supervisor

    5 days ago

    Arlington, Virginia, United States Remington Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Remington. As a key member of our hotel operations team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key ResponsibilitiesGuest Relations: Anticipate and respond to guest needs, maintaining a...

  • Front Desk Manager for Pediatric Dental Office

    2 weeks ago

    Arlington Heights, United States Pediatric Dentist office Full time $27 - $32

    Job DescriptionJob DescriptionWe have a busy State of the Art Pediatric dental practice located in Arlington Heights, and we are looking for someone who can handle multi-tasking and the fast pace of a busy office. Must have experience with the ins and outs of dental insurance, claims resolution and GA coordination. Our three-person front desk needs someone...

  • Front Office Supervisor

    2 months ago

    Arlington, United States Concord Hospitality Full time

    Le Meridien, Arlington Hotel Is looking for people that have a passion to serve others and model our culture and foundation based on Concord Hotels five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. As well as Marriott's values: We put people first, We Pursue Excellence, We embrace change, and We serve our world. FRONT OFFICE...

  • Front Desk Coordinator

    1 week ago

    Arlington Heights, Illinois, United States Dental Office Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our dynamic team at a busy dental office. As a key member of our front desk staff, you will be responsible for:Responding to patient inquiries and managing phone callsScheduling appointments and coordinating patient flowCollaborating with staff to ensure seamless...

  • Front Office Manager

    2 weeks ago

    Arlington, Virginia, United States Remington Full time

    Job OverviewKey ResponsibilitiesOversee the staffing of front office personnel, which includes interviewing, hiring, training, supervising, and scheduling front desk agents, front office supervisors, guest service aides, concierge staff, and PBX operators.Possess a comprehensive understanding of the roles and responsibilities of Front Office staff and be...

  • Front Office Representative

    3 days ago

    Arlington, Virginia, United States Concord Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Office Agent to join our team at Le Meridien, Arlington Hotel. As a Front Office Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Services: Assist guests with check-in...

  • Medical Front Office

    1 month ago

    Arlington, United States NextCare Full time

    Job DescriptionJob DescriptionNextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas,...

  • Front Office Coordinator

    2 months ago

    Arlington, United States Texas Oncology Full time

    Overview: Texas Colon & Rectal Specialists is looking for a Front Desk Coordinator to join our team! ?This position will work and support our Arlington, TX location.? Texas Colon & Rectal Specialists is a specialty surgical division within Texas Oncology that is committed to providing leading-edge treatments for colon and rectal diseases and disorders. ?We...

  • Front Office Assistant

    6 days ago

    Arlington, United States Touch of Grace Family Medicine Full time $13 - $15

    Touch of Grace Family Medicine is a clinic for the entire family and we love taking care of our patients. Join our family as we take care of others with compassion and grace.We are looking for an amazing person to serve as Front Office Assistant. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and...

  • Front Office Manager

    2 weeks ago

    Arlington, United States StepStone Hospitality Inc. Full time

    Job DescriptionJob DescriptionDescription: Our beautiful Hilton Garden Inn Arlington Courthouse Plaza Hotel, a StepStone Hospitality managed hotel, has an exciting opportunity for a Front Office Manager candidate who has a successful track record, high standard of customer service and top-notch leadership to showcase their skills! Hilton experience and 2...

  • Front Desk Supervisor

    2 months ago

    Arlington, United States Hilton Arlington (TX) Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...

  • Front Office Operations Manager

    5 days ago

    Arlington, Virginia, United States Palette Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Palette Hotels. As a key member of our hotel operations team, you will be responsible for overseeing the front office department and ensuring that our guests receive exceptional service and a memorable experience.Key ResponsibilitiesFinancial...