Access Registration

2 weeks ago

Honolulu, United States Navient Corporation Full time
Xtend Healthcareis a revenue cycle management company focused exclusively on the healthcare industry.
The company's services range from full revenue cycle outsourcing, A/R legacy cleanup and extended business office to coding and consulting engagements.
As part ofNavient(Nasdaq:
NAVI), Xtend taps the strength and scale of a large-scale business processing solutions company.
Learn more atwww.
xtendhealthcare.
net Xtend offers competitive benefits including Medical/Dental/Vision, Generous Paid Time Off/9 Paid Holidays/Tuition Reimbursement/401k plan plus Employer Match/Professional Development/Employee Stock Purchase Plan THIS POSITION WILL BE REMOTE.
CANDIDATES MUST RESIDE IN HAWAII.
WORK SCHEDULE:
40 hours per week; 7 am-8pm in a 24/7 environment.
All work MUST be performed in the United States.
The Access Registration-Patient Business Services Rep II is responsible for tasks relating to the completion of patient registration for hospital and/or physician services.
The Patient Business Services Rep-Access Registration will be required to have flexibility to learning and comprehending complex hospital systems in order to communicate directly with patients, healthcare providers, physician offices and ensuring the information collection is complete and accurate.
The Patient Business Services Rep-Access Registration will be responsible that their patient, payer and provider interactions are carried out according to company, client and federal guidelines.
JOB
Summary:
1.
Access Registration Tasks.
oExceed productivity standards as outlined by business line oComplete patient registration (post clinical triage of patient) by obtain and verify health plan coverage oAccurately document patient demographics and health plan information oSupport access registration, insurance verification and authorization functions oContact physician offices and/or payers for follow-up on eligibility and authorizations and oMaintain quality scoring and accuracy on all accounts worked oAbility to work independently and make responsible decisions oCompletes timely follow-up on assigned accounts to ensure no cash loss oDemonstrates the ability to prioritize work with minimal oversight to meet outlined goals oActs as a knowledge resource for team members oHigh level understanding of client host system functions oClearly documents actions taken and next steps for account resolution in patient accounting system2.
Ensure all accounts are worked within client standards and Federal Regulations.
oWork within federal, state regulations, department/division & all Compliance Policies oMaintain clear, concise, and accurate documentation of all attempts and/or contacts made and received foraccounts in accordance with company and client specifications3.
Maintain continuing education, training in industry career development.
oMaintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.
oAttend training sessions as directed by management and disseminate to colleagues oIntegrate information obtained through training sessions and policy changes immediately into daily routineMINIMUM REQUIREMENTS:
oHigh school diploma oMinimum of 1 year of medical/physician office experience is required oMinimum of 1 year of basic computer skills to include MS Office apps:
Outlook, Word, ExcelEPIC experience o(Additional equivalent education above the required minimum may substitute for the required level of experience)PREFERRED
Qualifications:
Clinic or hospital registration is preferred.
Demonstrate knowledge of communication regulations relating to HIPAA and TCPA and other FCC requirements oExperience with Insurance payers (Medicare, Medicaid, Commercial, Workers Compensation) preferred oRemote working experience oDedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality.
oProficient use of hospital registration and/or billing systems, and Microsoft Word and Excel software applications.
oAbility to manage multiple tasks simultaneously and adjust to issues as needed in a dynamic work environment.
#J-18808-Ljbffr Recommended Skills Billing Clinical Works Customer Service Medicaid Medicare Microsoft Office Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.

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