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Customer Relationship Management Intern

2 months ago

CANTON, United States Metallus Full time
Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets.

Metallus Internship Program

At Metallus, our internship program is designed to make you part of our team. You will have opportunities to grow your skills, develop as a leader, and network with our managers and leaders. Our program allows you to gain real work experience in a team environment. Metallus also supports your career readiness development through workshops with topics like resume building and interview prep.

Metallus Internship Includes:
  • Competitive salary
  • Real-world experience that provides a competitive edge upon graduation
  • Casual work environment
  • Career planning and development workshops
  • Organized social activities and community service events
  • Networking with leadership, hiring managers, and early career colleagues

Internship Assignment: Full-Time - Summer 2025
  • Support customer service activities for all Metallus products
  • Communicate and collaborate across departments; including sales, manufacturing, and supply chain
  • Learn how to process a customer's order, handle select customers, and provide status requests and RFQs (request for quote)
  • Analyze customer demand patterns, supply chain production, and operating plans
  • Opportunity to look for and suggest process improvements within customer service
  • Support data gathering and analysis tasks for customer service platforms, including the company-wide IT Transformation and adoption of SAP

Internship Qualifications
  • Minimum cumulative GPA of 2.5
  • Must have completed 30 or more credit hours by the end of the spring 2025 semester
  • Must be a full-time student attending an accredited two-year or four-year college/university
  • Preferred majors: Business, Marketing, Sales, Communications, or related
  • Proficiency in Microsoft Office and PC usage
  • Customer-oriented
  • Excellent verbal and written communication skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.