Invoice Creator and Customer Service Specialist

3 weeks ago


Canton, Ohio, United States PrideStaff Financial Full time

Job Overview:

PrideStaff Financial is seeking an Invoice Creator and Customer Service Specialist to join our team. In this role, you will be responsible for creating and sending out accurate invoices to our clients. You will work closely with sales reps and buyers to resolve any issues and ensure timely delivery of invoices.

Responsibilities:

  • Receive and process orders from the window, ensuring accuracy and completeness.
  • Batch and organize orders for invoicing, highlighting any backorders or quantity changes.
  • Update spreadsheets with order numbers and verify accuracy before saving and shipping invoices.
  • Print and distribute invoices to clients, handling any discrepancies or issues that arise.
  • Communicate with clients and internal teams to resolve order discrepancies and respond to customer inquiries.
  • Provide excellent customer service, answering questions, and reprinting invoices as needed.
  • Cross-train in customer service and price book management to enhance skills and knowledge.

Requirements:

  • Minimum 1 year of experience in an office setting, preferably in invoicing and customer service.
  • Ability to multi-task and work well under pressure, meeting deadlines and maintaining accuracy.
  • Excellent communication and customer service skills, with a focus on building strong relationships with clients and internal teams.
  • Proficiency in Excel and computer skills, with the ability to learn new software and systems quickly.
  • High school diploma or equivalent, with a minimum of 2 years of invoicing and customer service experience.

Location: North Canton, OH

Salary: $16.00 per hour

About PrideStaff Financial: We are a leading financial staffing agency dedicated to providing exceptional service to our clients and candidates. Our team is passionate about building strong relationships and delivering results-driven solutions.


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