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Keyholder (PT) - Stanford Shopping Center

3 months ago


Palo Alto, United States UNTUCKit Full time

"Is your passion in retail?” We are looking for a Part Time Keyholder for our store in Palo Alto, CA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.

CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN

Responsibilities

  • Create and ensure a cohesive work environment that inspires engagement of associates

  • Possess the UNTUCKit CORE values

  • Confidently execute UNTUCKit University training and participate in daily chat-in activities

  • Ensure high levels of customer satisfaction through excellent sales service

  • Assess customers’ needs and provide assistance and information on product features

  • Create a fun, relaxed environment for customers to feel comfortable shopping

  • Maintain stock room

  • Open and close the store

  • Actively maintain a tidy sales floor

  • Remain knowledgeable on products offered and discuss available options

  • Cross sell products

  • Team up with co-workers to ensure proper customer service

  • Be a vital part of brand decisions with customer feedback and observations

Requirements

  • Proven work experience as a Sales Associate

  • Basic understanding of sales principles and customer service practices

  • Proficiency in Apple products and G-suite, Omni-channel POS systems

  • Solid communication and interpersonal skills

  • Customer service focus

  • Ability to work in the store alone

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.

  • High school degree; BA/BS degree would be a plus

  • Part Time: Hours may vary.

Benefits

  • Retirement Plan (401k)

  • Paid Time Off ( & Public Holidays)

  • Training & Development

  • Casual working environment

  • Wellness Resources

  • Pay range $20-22/hourly rate