Account Management Associate II

1 month ago


Novato, United States Kaiser Permanente Full time

Job Summary:

Supports account strategy including data collection and assisting with team communications with customer, consultants, brokers, and/or channel partners. Addresses basic customer questions and concerns. Develops knowledge of account activities, including plan execution, systems and administration, negotiations, presentations, rate, and product/benefits. Supports KP sales and retention goals by making progress on key performance indicators (KPIs) and maintaining the customer relationship management (CRM) platform.

Essential Responsibilities:

  • Works with others within work team to obtain and share basic information. Listens and addresses performance feedback; provides feedback to team members. Learns new relevant knowledge and skills; acknowledges strengths and weaknesses based on career goals and takes action to leverage / improve them. Adapts to change, challenges, and feedback with moderate guidance. Responds to the needs of others to support completion of routine work tasks.

  • Follows detailed, daily instructions to complete routine tasks with moderate supervision. Collaborates with others within ones team to address routine and some non-routine task issues; communicates status and escalates more complex issues. Adheres to established priorities, deadlines, and expectations. Identifies and speaks up for improvement opportunities within ones team.

  • Supports a positive customer experience and market turnaround expectations by: building and maintaining administrative relationships with customers, consultants, brokers, and/or channels by working with cross-team peers to provide and obtain basic information to support contract, benefit/service, and renewal activities; following broad guidance to address and resolve routine and some non-routine customer, consultant, broker, and/or channel partner questions and concerns; completing standard assigned tasks with a moderate degree of supervision to support Request for Renewal (RFR) responses and engagement strategies; partnering with engagement team/specialist to coordinate engagement programs (e.g., open enrollment) with a moderate degree of supervision; and providing accurate information including basic knowledge of products, benefits/services offerings, and pricing models when assisting customers, consultants, brokers, and/or channels.

    Minimum Qualifications:

  • High School Diploma or GED, or equivalent AND minimum one two (2) years of experience working in a corporate or business office environment OR minimum three (3) years of experience working in a corporate or business office environment.

    Additional Requirements:

  • Knowledge, Skills, and Abilities (KSAs): N/A

COMPANY: KAISER

TITLE: Account Management Associate II

LOCATION: Novato, California

REQNUMBER: 1298672

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.



  • Novato, California, United States Kaiser Permanente Full time

    Job Summary:Supports account strategy including data collection and assisting with team communications with customer, consultants, brokers, and/or channel partners. Addresses basic customer questions and concerns. Develops knowledge of account activities, including plan execution, systems and administration, negotiations, presentations, rate, and...

  • Account Manager

    7 days ago


    Novato, United States Clear Concepts Management Full time

    Our company prides itself on hiring Branding/Marketing Account Managers who want to step up and take on leadership roles. Our goal is to create professional, interactive experiences that generate new business and maximum sales profitability for our client’s brands. The Branding/Marketing Account Manager will be expected to lead with quality customer...

  • Account Manager

    1 week ago


    Novato, United States Clear Concepts Management Full time $49,500 - $59,000

    Job DescriptionJob DescriptionOur company prides itself on hiring Branding/Marketing Account Managers who want to step up and take on leadership roles. Our goal is to create professional, interactive experiences that generate new business and maximum sales profitability for our client’s brands. The Branding/Marketing Account Manager will be expected to...


  • Novato, United States Clear Concepts Management Full time

    As an established yet still evolving firm, we look to fill our teams with various skill sets. No matter your expertise, our active training process for Entry Level Account Managers provides the baseline for business strategy and the knowledge necessary to grow within the organization. We can build more robust and effective campaigns by encouraging our Entry...


  • Novato, United States Clear Concepts Management Full time $55,000 - $65,000

    Job DescriptionJob DescriptionAs an established yet still evolving firm, we look to fill our teams with various skill sets. No matter your expertise, our active training process for Entry Level Account Managers provides the baseline for business strategy and the knowledge necessary to grow within the organization. We can build more robust and effective...


  • Novato, United States BANK OF MARIN Full time

    Job DescriptionJob DescriptionBank of Marin, voted by our employees as one of the "Best Places to Work" in the North Bay Business Journal, is looking for an Accounting Assistant to join our Finance and Accounting Team. The Accounting Assistant supports the Accounting department by performing a variety of moderately complex office/accounting duties to...


  • Novato, California, United States Kaiser Permanente Full time

    Position OverviewThe Client Relationship Specialist II plays a crucial role in supporting the overall account strategy. This position involves:Data Collection: Gathering and analyzing relevant information to assist in account management.Team Communication: Facilitating effective communication among team members, customers, consultants, brokers, and channel...


  • Novato, California, United States Kaiser Permanente Full time

    Job Overview: The Account Management Associate II plays a crucial role in supporting the overall account strategy by gathering data and facilitating communication among customers, consultants, brokers, and channel partners. This position addresses fundamental customer inquiries and concerns while developing a comprehensive understanding of account...


  • Novato, United States Vaco Full time

    Sr Accountant/Accounting Manager Our client, a growing tech company, is seeking an Accounting Manager comfortable in a start-up environment. This role involves handling full cycle accounting, including AP, AR, reconciliations, and month-end close. The ideal candidate is proficient with QuickBooks and familiar with Bill.com, Maxio, and payroll software...

  • Accounting Manager

    1 month ago


    Novato, United States Liberty Search Group Full time

    Job DescriptionJob DescriptionResponsibilities Financial Analysis and Reporting:Analyze financial packages and variance analysis reports against budget and prior periodsPrepare and consolidate budgets and forecasts for each entityAssist in preparing capital plans, cash flow projections, P&L forecasts, and Board presentationsFinancial Close, Daily Accounting...


  • Novato, California, United States Kaiser Permanente Full time

    Position OverviewThe Senior Account Management Specialist plays a pivotal role in executing account strategies by engaging in various essential activities. This position involves:Collaboration: Working closely with colleagues across different departments to facilitate effective data gathering.Communication: Assisting in the management of communications with...

  • Accountant

    3 weeks ago


    Novato, United States Novato Fire Protection District Full time

    Perform governmental accounting functions involving independent decision and judgment in the process » Verification and maintenance of financial documents and records » Match, post, and input information » Verify and perform calculations » Assignments require accuracy, attention to detail, and problem/troubleshooting resolution » Assist across all...


  • Novato, California, United States Clear Concepts Management Full time

    About the RoleWe are seeking a highly motivated and results-driven Branding/Marketing Account Manager to join our team at Clear Concepts Management. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving sales growth.Key...


  • Novato, California, United States NCH-Novato Community Hospital Full time

    Job Summary:The Staff Nurse II, Med Surg/ Telemetry position at NCH-Novato Community Hospital is a dynamic and challenging role that requires a skilled and compassionate nurse to provide high-quality patient care. As a member of our medical surgical/telemetry department, you will have the opportunity to work with a diverse patient population and collaborate...


  • Novato, California, United States NCH-Novato Community Hospital Full time

    Job Summary:The Staff Nurse II, Med Surg/ Telemetry position at NCH-Novato Community Hospital is a dynamic and challenging role that requires a skilled and compassionate nurse to provide high-quality patient care. As a member of our medical surgical/telemetry department, you will have the opportunity to work with a diverse patient population and collaborate...


  • Novato, California, United States Clear Concepts Management Full time

    Job OpportunityWe are seeking a highly motivated and detail-oriented individual to join our team as a Business Manager Trainee at Clear Concepts Management. As a Business Manager Trainee, you will play a crucial role in maintaining quality brand representation and driving business growth.Key Responsibilities:Client Relationship Management: Build and maintain...


  • Novato, California, United States NCH-Novato Community Hospital Full time

    Job Summary:The Staff Nurse II, Med Surg/ Telemetry position at NCH-Novato Community Hospital is a dynamic and challenging role that requires a skilled and compassionate nurse to provide high-quality patient care. As a member of our medical surgical/telemetry department, you will have the opportunity to work with a diverse patient population and develop your...

  • Staff Accountant

    3 weeks ago


    Novato, United States Wollborg Michelson Recruiting Full time

    Job Specifications: Position Status: Exempt, Full time Salary: 115k-120k Location: Novato, CA Hybrid This position is full-time and requires a minimum of three days per week onsite for those residing in the Bay Area. Overview: As a key member of the Finance team, the Staff Accountant is primarily responsible for managing all aspects of gift processing, tax...

  • Staff Accountant

    1 month ago


    Novato, United States Wollborg Michelson Recruiting Full time

    Job Specifications:Position Status: Exempt, Full timeSalary: 115k-120kLocation: Novato, CA HybridThis position is full-time and requires a minimum of three days per week onsite for those residing in the Bay Area.Overview:As a key member of the Finance team, the Staff Accountant is primarily responsible for managing all aspects of gift processing, tax...


  • Novato, United States Sutter Health Full time

    Speech Language Pathologist II, Home Health, Per Diem We are so glad you are interested in joining Sutter Health! Organization: SCAH-Sutter Care at Home - Outer Bay Position Overview: Provides assessment, treatment, care, and evaluation for patients with cognitive, speech, language, voice, and fluency disorders. Gains confidence and cooperation from the...