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Customer Success Associate
2 months ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Business Manager Trainee at Clear Concepts Management. As a Business Manager Trainee, you will play a crucial role in maintaining quality brand representation and driving business growth.
Key Responsibilities:- Client Relationship Management: Build and maintain strong relationships with clients to encourage repeat business and referrals.
- Sales and Marketing: Use persuasive selling techniques to guide the conversation toward a favorable outcome, present pricing and payment options, and promote special promotions to entice potential customers.
- Customer Service: Anticipate and address objections, doubts, or inquiries from prospects, and maintain accurate and up-to-date records of interactions.
- Team Collaboration: Collaborate with sales and support teams to ensure a seamless customer experience.
- Professional Development: Participate in Business Manager Trainee programs designed to provide a comprehensive understanding of the company's operations, policies, and procedures.
- A high school diploma or equivalent is required.
- Previous experience in sales, customer service, or retail is preferred.
- Strong verbal and written communication skills are essential for interacting with customers, understanding their needs, and explaining product features.
- Genuinely interested in helping customers find the right products or solutions.
- Efficiently managing time, prioritizing tasks, and handling multiple customer interactions are key.
This position requires reliable commuting to and from our office. If chosen for the position, the ideal candidate would be available to start within a short notice.
