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Medical Agent

3 months ago

Grand Rapids MI, United States CLEAR Full time

CLEAR Service Agents work at the airport to assist customers with products & services that are provided by CLEAR. 
Our Service Agents make magic happen every day, creating frictionless experiences.
What is a CLEAR Service Agent? 
A CLEAR Service Agent is there to support customers in the airport who are using any products provided by CLEAR They are a friendly face & provide exceptional customer service to all passengers at the airport.
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Comply with all security and safety guidelines, policies and procedures at all times
Greet & engage with travelers and help answer any questions
Comply with all security and safety guidelines, policies and procedures at all times
Daily use of CLEAR technology & helps to troubleshoot any technical issues as they arise
Open availability and flexibility is a must – ability to work a variety of shifts
Previous customer service experience a must
You must be 18 years of age or older
401(k) Retirement Plan, including a company match*
~11 company-paid holidays (paid 1.With nearly 19 million members and 100+ partners across North America, CLEAR's identity platform connects you to the cards in your wallet - transforming the way you live, work and travel. Trust and privacy are the foundation of CLEAR. We have a commitment to members being in control of their own information and never sell member data. Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.Reasonable accommodations for valid medical, religious, or other protected reasons will be provided
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.