Current jobs related to Front Desk Agent - Grand Rapids - Homewood Grand Rapids
-
Front Desk Agent
3 weeks ago
Grand Rapids, Michigan, United States HomeTowne Studios - Kent Full timeWe are seeking a Front Desk Agent to join our Team with a starting Wage up to $18.00 Depending on experienceWhen it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be...
-
Hotel Front Desk Agent
3 months ago
Grand Rapids, United States DoubleTree by Hilton Hotel Grand Rapids Airport Full timeJob DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...
-
Front Desk Agent
3 months ago
Grand Rapids, United States Hospitality Ventures Full time** Front Desk Agent** ** Courtyard by Marriott Grand Rapids Airport, Grand Rapids, MI** **Who this job will appeal to** A team player with a great with a smile and who absolutely LOVES people! **What you will be doing** You will help to create a an Excellent and memorable stay for our guests by; Welcoming and serving each guest with exceptional service...
-
Front Desk Agent
3 months ago
Grand Prairie, United States InnVentures IVI LP Full time**Rule #2** Bring a good attitude to work with you every day and take pride in your work! **OUR STORY:** If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and...
-
Front Desk Agent Hotel
2 months ago
Grand Rapids, Michigan, United States WoodSpring Suites Grand Rapids Kentwood Full timeFront Desk & Guest Care - Weekends (Saturday/Sunday - 8am to 4pm)Full time hours available $15 per hour plus F/T benefits after 60 daysWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest...
-
Front Desk Agent Hotel
2 months ago
Grand Rapids, United States Concord Hospitality Full timeDescription Front Desk & Guest Care - Weekends (Saturday/Sunday - 8am to 4pm) Full time hours available $15 per hour plus F/T benefits after 60 days We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall...
-
Front Desk Agent
3 months ago
Grand Rapids, United States Hospitality Specialists, Inc. Full timeJob DetailsJob Location Homewood Suites - Grand Rapids - GR HS LLC - Grand Rapids, MI Salary Range $16.00 Hourly DescriptionDepartment: Front OfficeSupervisor Title: Front Office Manager; Assistant General Manager; General Manager Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous...
-
Front Desk
3 months ago
Grand Rapids, United States Lodgco Hospitality Full timeJob DescriptionJob DescriptionJoin Our Team Today! Fairfield Inn & Suites in Walker, MI is currently seeking an enthusiastic Front Desk Agent to assist with guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!JOB SUMMARY: Responsible for serving guests at the front desk while...
-
Golf Course and Resort Front Desk Agent
2 months ago
Park Rapids, United States Precision Lawn and Landscape Full timeJob DescriptionJob DescriptionAbout Us: Timberlane Resort and Bears Den Golf Course offer a unique blend of rustic charm and modern amenities, nestled in the picturesque countryside. Our resort and golf course are known for their exceptional guest service, beautiful landscapes, and a variety of recreational activities. We are seeking enthusiastic and...
-
Golf Course and Resort Front Desk Agent
3 months ago
Park Rapids, United States Precision Lawn and Landscape Full timeJob DescriptionJob DescriptionAbout Us: Timberlane Resort and Bears Den Golf Course offer a unique blend of rustic charm and modern amenities, nestled in the picturesque countryside. Our resort and golf course are known for their exceptional guest service, beautiful landscapes, and a variety of recreational activities. We are seeking enthusiastic and...
-
Front Desk Representative
18 hours ago
Roanoke Rapids, North Carolina, United States Lexima Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Lexima. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and efficient service to...
-
Hotel Front Desk Agent
1 week ago
Grand Canyon, United States Xanterra Full timeLive. Work. Explore. as a part of our Lodging team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diam Hotel, Front Desk, Agent, Skills
-
Front Desk Associate
12 hours ago
Grand Rapids, Michigan, United States Bowlero Corporation Full timeJoin Our Team at Bowlero CorporationAbout the Role:We are seeking a highly motivated and enthusiastic Front Desk Attendant to join our team at Bowlero Corporation. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a positive experience for all...
-
Front Desk Coordinator
3 days ago
Grand Rapids, Michigan, United States APPS Paramedical Services Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at APPS Paramedical Services. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our medical professionals.Key ResponsibilitiesFront Desk...
-
Front Desk Agent
3 months ago
Cedar Rapids, United States Residence Cedar Rapids Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Attendant
4 months ago
Grand Rapids, United States Bowlero Corporation Full timeImagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn't any ordinary workplace; it's the beginning of a bowled new career as a Greeter/ Counter Desk Associate with Bowlero Corp. Applicants must be at l Attendant, Front Desk, Hotel, Bowling, Bowling
-
Front Desk Clerk
3 weeks ago
Grand Rapids, Michigan, United States Sheraton Grand Rapids Airport Full timeThis is a PM Shift 3pm - 11pmFront Desk & Guest CareWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the...
-
Front Desk Reception
2 days ago
Grand Rapids, United States R-Athletics Part timeJob DescriptionJob DescriptionCompany DescriptionR-Athletics in Grand Rapids, MI, is dedicated to promoting excellence in gymnastics through professional teams, recreational classes, and athletic training programs. Our experienced staff and state-of-the-art equipment empower young athletes to achieve their goals.Role DescriptionThis is a part-time on-site...
-
Front Desk Coordinator
2 months ago
Grand Rapids, United States Bethany Christian Services Full timeBethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the Front Desk, Coordinator, Management
-
Front Desk Clerk
2 months ago
Grand Rapids, United States Concord Hospitality Full timeDescription This is a PM Shift 3pm - 11pmFront Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring...
![Homewood Grand Rapids](https://media.trabajo.org/img/noimg.jpg)
Front Desk Agent
3 months ago
Job Summary:
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities:QUALIFICATIONS:
- High School diploma or equivalent required; College course work in related field helpful.
- Experience in a hotel or a related field preferred.
- Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
- Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
- An operational knowledge of Microsoft Office suite
- Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
- Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
- Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
- Approach all encounters with guests and associates in a friendly service oriented manner.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
- Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
- Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
- Handle requests for information mail and messages in an efficient and courteous manner.
- Answer guest inquires about hotel service facilities and hours of operation.
- Answer inquiries from guests regarding restaurants transportation entertainment etc.
- Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
- Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow rate quoting scenario.
- Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
- Have knowledge of and assist in emergency procedures as required.
- Handle check-ins and check-outs in a friendly efficient and courteous manner.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
- Use proper two-way radio etiquette at all times when communicating with other associates.
- As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
- Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
- Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Property Details:
Just eight miles from downtown Grand Rapids and only four miles from Gerald R Ford (GRR) International Airport, our hotel offers easy access to local attractions. Travelers can enjoy wonderful shopping at the nearby Centerpoint and Woodland Malls, visit Fredrik Meijer Gardens, or discover the Gerald R. Ford Presidential Museum.
We provide all the comforts of home in spacious suites with comfortable beds, complimentary internet access, and fully equipped kitchens.
Doing business is easier with access to our 24-hour business center and wireless internet throughout the hotel. Each morning we offer a full hot breakfast at our Grand Rapids hotel. We invite our guests to make themselves at home with light fare and beverages served Monday through Thursday.
Company Overview:As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits:After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan