Senior Operations Manager/Full Time $,

Found in: Jooble US O C2 - 1 week ago


Los Angeles CA, United States Returnmates Full time

Sway is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that's as seamless as the purchase. Sway is seeking an Operations Manager to support Sway operations in the Los Angeles market. You'll work closely with our Head of Operations and Ops Team as we scale the business in Los Angeles. This will include managing a diverse team of independent contract drivers, liaising with the HQ operations team to share learnings and constantly innovating on our current model. Hire and manage a fleet of drivers based on projected demand
Manage a team of operations and warehouse professionals to execute the daily market operations
Perform analysis on daily operations and create process improvements based on the findings
Work closely with the Head of Operations & Ops Team on a daily basis to relay feedback and identify opportunities for process improvements.

Bachelor's degree from an accredited college/university or 3+ years work experience in related field
~Experience, managing and directing the work independent contractors
~ Experience in managing complex projects/programs through to completion
~ Ability to work in-person at the warehouse facility full-time

Strong understanding of e-commerce, the online returns process, and logistics
Strong Excel / PowerPoint skills (or Google Suite equivalent)
Prior experience managing independent contractors

The opportunity to join the ground floor of a fast-paced startup
~100% health, vision, and dental benefits coverage for employees, and 50% coverage for eligible dependents
~ Employee stock options
~


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