Billing Customer Care
2 weeks ago
Mercy Flights is seeking enthusiastic individuals with a passion for customer service to join our team in the rewarding field of ambulance billing. If you enjoy helping others, this is the perfect opportunity to kickstart your career in healthcare administration.
As a Billing Customer Care Representative, you will play a crucial role in interacting with our customers to address inquiries, resolve complaints, and assist with billing-related issues.
* Hours: 40 hours/week (non-exempt), Monday - Friday, 8:00am-5:00pm and to accommodate your needs, you can start as early as 7 am and finish accordingly.
* A new career path opportunity : we're excited to offer training opportunities for candidates who may not have prior related work experience but align well with our values and embrace our unique culture.
* Full benefit package including medical, dental & vision coverage.
* Generous Flexible spending dollars every month to use for your wellbeing
* Life insurance and short-term disability
* Employee assistance program (EAP) and earned time off (ETO)
Interact with patients via telephone, email, or in person to provide support and information on billing issues.
* Field customer questions and complaints, escalating to specialists or managers when necessary.
* Maintain customer accounts and records, ensuring accurate documentation of interactions.
* Assist customers with financial hardship questions and applications.
* Process patient payments and assist with accounts receivable tasks.
No prior experience required; Working knowledge of Microsoft Office Suite and web-based applications
Apply online at (// . To ensure consideration, please submit a completed resume and application, a few sentences of a cover letter is highly recommended.
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Medford, United States Mercy Flights Inc Full timeJob DescriptionJob DescriptionMercy Flights is seeking enthusiastic individuals with a passion for customer service to join our team in the rewarding field of ambulance billing. If you enjoy helping others, this is the perfect opportunity to kickstart your career in healthcare administration. Position Information: As a Billing Customer Care Representative,...
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