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Head of Medical Services

3 months ago

Arlington VA, United States Coolsys Full time

Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.
We understand that hiring great people is the foundation of everything we do. Medical, Dental, Vision and Prescription coverage
Paid vacation and holidays
Life insurance, AD&D and long-term disability
Tuition reimbursement
Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
Legal Plan, and ID Theft Protection
The Service Manager works with the Branch Manager and is responsible for the profitable delivery of HVAC and refrigeration services for a specific branch or branches.
Reports to the Director of Service .
Manage revenue, margins, and PM adds by tech.
Technical support and training to our technicians .
Reviews dashboards and financial reports and takes appropriate action .
Manages and maintains fleet, parts, and materials inventory, and resolves discrepancies or problems in a timely manner.
Develops and maintains long-term relationships with customers and subcontractors.
Conduct weekly service and safety meetings for all technicians .
Weekly quality assurance on work performed at customer facilities .
Perform inspections of customer assets, technicians, and fleet .
Create, communicate, and send weekly activity schedules to the Branch Manager, Service Director , and VP.
10 + years of experience in refrigeration/HVAC service , commercial construction, or a related industry.
Knowledge of commercial refrigeration and HVAC principles and practices, including service hour estimation, labor forecasting, and multiple disciplines involved in area of responsibility.
Proficiency in understanding and managing P&L.
Proficiency in managing multiple assignments, setting and balancing competing priorities with strong organizational skills and ability to multitask .
Strong customer service skills, including an ability to proactively address customer issues and concerns and the ability to forge strong working relationships with customers.
Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
Ability to use typical business tools including E-Mail, Word, Excel, Work Order/Dispatch Software, Enterprise Resource Planning (ERP) software, etc.
Strong leadership skills, with demonstrated experience managing a diverse and multi-discipline workforce.
Proficient in coaching, training, developing , and building a team.
Proficient in managing time, delegating assignments , and following through to ensure good results.
Today, there are 22 different companies that make up the CoolSys family of brands . Connect with us on Facebook and on Twi t ter .
All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR ) a nd drug testing (including for marijuana) are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.