Head Universal Banker

1 week ago


Arlington, Virginia, United States Citigroup Inc Full time
Job Summary

The Head Universal Banker is a key role within our branch team, responsible for delivering exceptional customer service and driving sales growth. As a subject matter expert, you will be the go-to person for customers seeking banking solutions, and will work closely with the branch team to ensure seamless execution of all service transactions and sales referrals.

Key Responsibilities
  • Provide personalized service to customers, addressing their banking needs and preferences.
  • Develop and maintain strong relationships with customers, identifying opportunities to deepen their relationships with Citi.
  • Work collaboratively with the branch team to achieve sales and service goals, ensuring a seamless customer experience.
  • Stay up-to-date on Citi's products and services, using this knowledge to educate customers and drive sales.
  • Utilize digital tools and technology to enhance the customer experience, including self-service channels and mobile banking.
  • Act as a leader and mentor to colleagues, providing guidance and support to ensure the success of the branch team.
Requirements
  • 1-3 years of relevant experience in customer-facing roles, preferably in banking or financial services.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong sales and service skills, with a focus on driving customer satisfaction and loyalty.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Basic computer and digital tools skills, with a willingness to learn and adapt to new technologies.
What We Offer

Citi is committed to providing a competitive compensation and benefits package, including medical, dental, and vision coverage, 401(k), and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and inclusive work environment.


  • Head Universal Banker

    2 weeks ago


    Arlington, Virginia, United States Citigroup Inc Full time

    Job SummaryCitigroup Inc is seeking a highly skilled and experienced Head Universal Banker to join our team at the Clarendon Branch. As a key member of our branch team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesCustomer Service: Provide personalized service to clients, responding...


  • Arlington, Virginia, United States Citigroup Inc Full time

    Job SummaryThe Head Universal Banker is a key role within our Citigroup team, responsible for delivering exceptional customer service and driving sales growth. As a leader in our branch, you will be expected to provide guidance and support to your colleagues, while also maintaining a strong focus on customer satisfaction.Key ResponsibilitiesCustomer Service:...


  • Arlington, Virginia, United States Citigroup Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Universal Banker to join our team at Citigroup Inc. As a key member of our branch team, you will be responsible for providing exceptional service delivery to our internal and external customers, executing all service transactions and sales referral routines to deepen client relationships.Key...

  • Universal Banker

    1 week ago


    Arlington, Virginia, United States Citigroup Inc Full time

    Job SummaryThe Universal Banker is a key role within Citigroup Inc, responsible for delivering exceptional customer service and sales expertise to internal and external clients. This part-time position requires a strong sales and service orientation, with a focus on deepening client relationships through effective execution of service transactions and sales...

  • Universal Banker

    5 days ago


    Arlington, Virginia, United States Citigroup Inc Full time

    Job SummaryThe Universal Banker is a key role within Citigroup Inc, responsible for delivering exceptional customer service and sales expertise to internal and external clients. This part-time position requires a strong sales and service orientation, with a focus on deepening client relationships through effective execution of service transactions and sales...


  • Arlington, Virginia, United States Horizon Group Full time

    Job Title: Head of Procurement DepartmentWe are seeking a highly skilled and experienced professional to lead our Procurement Department as Head of Procurement. The successful candidate will be responsible for managing a team of approximately eight employees, coordinating personnel deployment, task distribution, and work organization, as well as budget...

  • Personal Banker

    2 weeks ago


    Arlington, Virginia, United States Citigroup Inc Full time

    Job SummaryThe Personal Banker SAFE Act is an entry-level position responsible for assisting in the execution of sales, products, or service activities in coordination with the customer service team. The overall objective of this role is to foster relationships with customers to build loyalty and help increase sales to individual consumer clients.Key...


  • Arlington, Virginia, United States Commonwealth of Virginia Full time

    Department: Schar School of Policy and Government Job Category: Administrative or Professional Faculty Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Location: Arlington, VA Workplace Type: On Site Required Salary: Salary commensurate with education and experience Criminal Background Check: Yes About the Department:...


  • Arlington, Virginia, United States Dandelion Energy Full time

    We are looking for a visionary and results-driven Head of Strategic Partnerships to spearhead our sales initiatives targeting home builders and developers in the Mid-Atlantic region at Dandelion Energy. In this essential position, you will play a key role in driving Dandelion's expansion by engaging with new construction developers and exploring large-scale...


  • Arlington, Virginia, United States StraighterLine Full time

    At StraighterLine, we are dedicated to empowering students to achieve their educational aspirations. About Us StraighterLine stands as a premier provider of high-quality, affordable online courses designed to assist learners in earning college credits and reaching their professional objectives. Annually, 150,000 learners engage with one of our 215 courses to...


  • Arlington, Virginia, United States Johns Hopkins University Full time

    General Otolaryngologist OpportunityThe Johns Hopkins Department of Otolaryngology-Head and Neck Surgery is seeking a skilled General Otolaryngologist to join our team in Arlington. As a key member of our multidisciplinary team, you will provide high-quality medical and surgical care to adult and pediatric patients with a wide range of general otolaryngology...


  • Arlington, Virginia, United States Marymount University Full time

    At Marymount University, we are seeking a highly motivated and experienced Assistant Flag Football Coach to join our team. As a key member of our coaching staff, you will play a vital role in supporting the Head Coach in recruiting, scouting, and practice planning.Key Responsibilities:Assist the Head Coach with competition day duties, including monitoring...


  • Arlington, Virginia, United States InsideHigherEd Full time

    Position Overview:The University of Texas at Arlington is seeking a dedicated individual to oversee the Baseball program, competing at the NCAA Division I level in the WAC. This full-time role requires a commitment to excellence in coaching, player development, and program administration.Key Responsibilities:Provide strategic leadership and mentorship for...


  • Arlington, Virginia, United States Johns Hopkins University Full time

    General Otolaryngologist OpportunityThe Johns Hopkins Department of Otolaryngology-Head and Neck Surgery is seeking a skilled General Otolaryngologist to join our team in our new Arlington practice location. As a key member of our team, you will be responsible for providing medical and surgical treatment for a wide range of general otolaryngology conditions...


  • Arlington, Virginia, United States InsideHigherEd Full time

    Position Overview:The Executive Director of Innovation plays a pivotal role in fostering a dynamic and supportive environment for students, researchers, and entrepreneurs. This position is crucial for driving the commercialization of innovative technologies and the establishment of new ventures that will significantly impact both local and global...


  • Arlington, Virginia, United States InsideHigherEd Full time

    Position Overview:The University is seeking a dynamic individual to oversee the Baseball program, participating at the NCAA Division I level. This role requires a blend of leadership, strategic planning, and operational management to enhance the program's success.Key Responsibilities:Provide strategic direction and mentorship for the intercollegiate baseball...


  • Arlington, Virginia, United States Angel Of The Winds Full time

    Job SummaryWe are seeking an exceptional Executive Culinary Director to lead our culinary team at Angel Of The Winds, a premier casino resort. As a key member of our management team, you will be responsible for overseeing the entire food and beverage operation, ensuring exceptional guest service, and maintaining the highest standards of quality and...


  • Arlington, Virginia, United States Marymount University Full time

    Marymount University Career OpportunityWe invite passionate individuals to become part of our community at Marymount University, dedicated to enhancing the experience of our student body. Our focus is on collaboration and a commitment to excellence in student engagement.Position Overview:Assist the Head Coach in various aspects including recruitment,...


  • Arlington, Virginia, United States Marymount University Full time

    Marymount University Job OpportunityMarymount University is looking for passionate individuals to enhance our coaching staff and support our commitment to excellence in student-athlete development. We prioritize collaboration and strive to provide a top-notch experience for our student body.Position Overview:Assist the Head Coach in various aspects of the...


  • Arlington, Virginia, United States Commonwealth of Virginia Full time

    About the PositionThe Commonwealth of Virginia is seeking a highly skilled Access Services Assistant to join our team at the George Mason University Law Library. As a key member of our circulation department, you will play a vital role in maintaining the library's print collection, processing interlibrary loan requests, and providing exceptional customer...